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‘88 Replace [Color] Cartridge’ Error Message on a Lexmark C950, X950, X952, or X954 Color Printer

Document ID:SO7582
 
09/01/14 Properties  

Problem

88 Toner; Empty error message; Low error message; 88 Replace [Color] Cartridge message displays after installing new cartridge; Printer reports incorrect toner yield; Replace toner on brand new toner cartridge; New toner cartridge; Toner not working; Printer not working; Yield(s); Toner Yield Issues; Printer will not print; Printer broken; Printer doesn't work; Scanner does not respond;

Solution

What you will see


The printer displays an 88 Replace [Color] Cartridge message after a new toner cartridge is installed
 

NOTE: The colors that could appear in the [Color] placeholder are Black, Cyan, Yellow, or Magenta.

 

 

Troubleshooting
 

  1. Take the toner cartridges out and shake them carefully. Make sure no unusual sound or rocking noise occurs inside the cartridge when shaking.


NOTE:
If the unusual noise occurs when shaking the toner cartridges, replace the current toner cartridge with a new one. If not, proceed with the next step.
 

  1. Reinstall the cartridge, making sure both sides connect firmly in the printer and that the cartridge is completely seated. Close the door and check whether the problem persists.


NOTE:
If issue persists, please contact Lexmark Technical Support for additional troubleshooting suggestions.

 

 

Still Need Help?

If you require additional assistance, please close this window and locate  Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). Should you need help locating your printer's model type and serial number, click here.


Please be near the products described in this article to expedite the support process and reduce callbacks. 
 

 

 



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