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How to Add Lexmark Executables Files in Sophos Endpoint Security and Control |
Document ID:HO3844 |
| 08/30/12 | Properties |
Problem
Add Lexmark executables files; Sophos Endpoint Security Control; Unable; Scan using Printer Home options;
Solution
Procedure
Item Action Click Image to Enlarge 1 Open Sophos Endpoint Security and Control (found under All Programs or Programs) and click Configure Firewall. 2 Click the Configure button. 3 Click the Applications tab. 4 Click Add. 5 Locate the executable file by going under Computer > C: > Program Files > Lexmark Proxxx, Sxxx. or Proxxxx, and choose the executable file to be added as exception to the Firewall.
You can perform a search on the filename to identify the file path.
Printer Model Filename S315 LMADElscn S415 LMADGlscn S515 LMADHlscn Pro715 LMADIlscn Pro915 LMADJlscn Pro4000 and Pro4000c LMADKlscn pro5500 and Pro5500t LMADLlscn
6 The executable file should show under Applications tab; rule should be “Trusted”. Note: The option enclosed in red at the bottom-right side is “BLOCK”.
Still Need Help?
If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on these devices.