What you will see
When printing from a CAD application out to an X860 MFP, the printer displays a 900.43 error with the following information:
Eliminate hardware as causation for this error before proceeding to further fix information.
To do this,
|Step 1||Action/ Result||
Then... (more recommendations or explanation)
|And... (further actions)
(Power the printer OFF and ON.)
|Printer returns to READY.||Send the same .PDF file to the printer.||
If the 900.43 returns, clear the error once more, and then proceed to the Suggested fix.
Also, you can consider the Confirmation or temporary remedy for testing purposes only.
|The 900.43 error returns.||
||Repeat Step 1. If error persists, go to Step 2.|
|Step 2||Action/ Result||Then... (more recommendations or explanation)
||And... (further actions)
|(Disconnect ALL data cables and power the printer OFF and ON.)||Printer returns to READY.||
Reconnect the data cable.
The 900.43 error returns.
|It is likely a printer hardware issue.||Contact Lexmark Technical Support.|
A released version of the DLE specific firmware fix LP.SP.P688.ppcsp.fullfmbc.fls is known to fix this issue, however, there can be other causes for this error. Please see Contacting Lexmark below to inquire about this firmware fix or perform additional diagnosis.
NOTE: This PE firmware release is only available upon request. You will be given special instructions to test this firmware on one device only and before any consideration is given to any additional mass deployment on additional devices.
Activate "Disable PostScript Passthrough" or Generate Postscript in the driver options and resend the print file.
To to this:
|2||Select Print or Print Setup.|
|4||Select Other Options.|
|5||Select More Options.|
|7||Place a checkmark next to Disable PostScript passthrough or Generate PostScript in driver.|
Click here for further instructions if necessary.
Common .fls firmware update methods
NOTE: Other methods are available, i.e, Markvision Enterprise via Generic File Download.
USB flash drive method:
You must first get to a command prompt, so click Start > Run > type cmd or command, and click OK.
HINT! Copy the .fls file to your root directory; e.g., c:, and then switch to your root directory by typing c:. This way you will not need to change (cd) directories to where the file is located before performing the ftp procedure.
Action (from C:\... or file location)
|1||Type FTP printer's ip address and press ENTER.|
|2||Press ENTER for User_name.|
|3||Type bin and press ENTER.|
|4||Type put <filename>.fls or .pjl and press ENTER. Observe the opening of the port and the transfer of the file.|
|5||Type bye to end the ftp session. Press ENTER.|
If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.