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Lexmark C74X and X74x MFPs – Slow PDF Printing with Printer Set to Duplex Mode on a Custom-Sized Paper

Document ID:FA969
 
08/08/13 Properties  

Problem

Slow print speed; Printer slows down while printing; Speed decreases; Slower than expected; Not normal operation; Not printing in normal speed; Takes forever to print; Slow performance; Not working properly; Sluggish; Decreased print speed; Prolonged wait time to print pages; Extended; Delayed printing response; Complex PDF; Portable Document Format; 8.47 X 11.74 inches;

Solution

Overview


Certain settings and jobs will cause the printer to slow down as compared to its normal printing operational speed. In this scenario, slow printing is experienced when printing a PDF file. This happens when the printer is set to print in duplex mode and paper size is 8.47 X 11.74 inches.

 

Functioning as designed


This concern occurs with a complex PDF file. When printing the file, you will notice that while the job is being rendered, the print dialog shows the job is being “flattened”. This indicates that the job contains layers, transparencies, etc.

NOTE: It is recommended to examine whether the PDF document contains multiple images by trying the suggestions below. By design, each image is rendered individually during the printing process, thus causing longer print times; hence, the flattening operation by the reader.

 

Suggested remedy


 Try any of the following options:

Option 1: Enable Print As Image

Step Action
1
Choose File > Print.
 
2
Click on Advanced.
 
3

Place a check on Print as Image.

Note: The location of the Print As Image option may vary and depends on your Reader or Acrobat version.

4
Click OK to apply changes.
 

NOTE: This bypasses the processing by sending the printer a simple image of the document instead.

Option 2: Visit this Adobe website for other basic PDF printing recommendations.

WARNING! The third-party contact information found in this article is provided to help you find technical support. This contact information may change without notice. Lexmark does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

 

Still need help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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