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900 Error on Initial Printer Setup

Document ID:SO1282

Usergroup :External
08/07/13 Properties  


Error: "900 Service RIP Error"; Won't start up; New printer; Initial printer setup issue;



New machines are shipped in Setup Required mode. If the network cable is plugged into the printer before it is powered on for the first time, this error will result.


Recommended action

Follow the steps below:

Step Action
1 Power Off the printer.
2 Disconnect the machine from the network by unplugging the network cable from the back of the printer.
3 Power On the machine without plugging the network cable back in. Complete the setup procedure by pressing the GO button on the printer control panel when you see the Setup Required message.
4 When setup is complete, power Off the machine and reconnect the network cable.

NOTE: If the above steps fail to resolve the issue or this error is not happening on a new printer, click on this article for additional troubleshooting advice.


Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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