Unable to Scan Directly Using the Lexmark Printer Home and the Printer Operator Panel on a Windows Operating System
|Lexmark Pro4000||Lexmark Pro4000c||Lexmark Pro5500|
|Lexmark Pro5500t||Lexmark Pro715||Lexmark Pro915||Lexmark S315|
|Lexmark S415||Lexmark S515|
You are unable to scan directly using the Lexmark Printer Home application and the printer operator panel. Upon scanning, a window as below will display with a set of instructions for you to follow to create a scan profile.
Click the image to enlarge it.
Step Action Click Image to Enlarge 1 Open the Lexmark Printer Home and go to Settings. 2 Click Settings and select the Enable remote scanning option. 3
The Lexmark Network Configuration window will then appear. Press OK.
Note: To change your scan computer name, highlight and delete the current detected scan name and change it to your preferred computer scan name then press OK.
4 Press the Back (4a ) option, then click and select the Scan (4b) option. 5 Click and select Advanced scan option. 6 Select the Scan immediately option. 7
Press the Scan button and notice that it will immediately scan the file without asking you to create a scan profile.
Note: You may want to try scanning using the printer's operator panel.
Still Need Help?
If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on these devices.