Thank you for your feedback

C54x & X54x — Vertical Void

Document ID:SO5436

Usergroup :External
07/22/13 Properties  


C54x; X54x; Print Quality; Vertical Void; Missing


Defect Symptom

Vertical voids result when printing (but not when copying or scanning).

Click Image to Enlarge




  1. If the print defect is similar to the example shown, the Printhead cable must be unplugged and therefore needs reseated. Please contact Lexmark Technical Support or a local authorized service provider to arrange a service call.



Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).

Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.



Please enter the email address you would like to send a copy of this page to.