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C54x & X54x — Vertical Void

Document ID:SO5436
 
07/22/13 Properties  

Problem

C54x; X54x; Print Quality; Vertical Void; Missing

Solution

Defect Symptom

Vertical voids result when printing (but not when copying or scanning).

Click Image to Enlarge

 

 

Troubleshooting

  1. If the print defect is similar to the example shown, the Printhead cable must be unplugged and therefore needs reseated. Please contact Lexmark Technical Support or a local authorized service provider to arrange a service call.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 

 



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