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C54x & X54x — Solid Background (C, M, Y or K)

Document ID:SO5431

Usergroup :External
07/22/13 Properties  


C54x; X54x; Print Quality; Solid Background (C, M, Y or K); Solid plane; Cyan; Magenta; Yellow; Black


Defect Symptom

Solid Background in Cyan, Magenta, Yellow or Black

Click Image to Enlarge




  1. Check whether toner is dumping inside the printer; excessive toner dumping may require a service call.
    NOTE: If a significant build-up of loose toner exists inside the printer, it may be necessary to clean it out. Do not use a common household vacuum for this process. Only a special toner vacuum can be used to vacuum toner. Please contact Lexmark Technical Support or a local authorized service provider to arrange a service call.



Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).

Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.



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