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C54x & X54x — Residual Image / Ghosting

Document ID:SO5429
 
07/22/13 Properties  

Problem

C54x; X54x; Print Quality; Residual Image; Ghosting; Ghost; Remaining image

Solution

Defect Symptom

Residual Image / Ghosting occurs when a 'ghost' image prints on your document, as in the image below.

Click Image to Enlarge

 

 

Troubleshooting

  1. Perform color adjusting in the Quality menu (Menu > Settings > Print Settings > Quality Menu > Color Adjust).
  2. If issue persists after completing the above steps, contact Lexmark Technical Support for further assistance.

 

  

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 

 



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