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C54x & X54x — Repeating Marks / Voids

Document ID:SO5427
 
07/22/13 Properties  

Problem

C54x; X54x; Print Quality; Repeating; Marks; Voids; Specks

Solution

Defect Symptom

Repeating marks or voids appear on the printout when printing (but not via copying or scanning). 

Click Image to Enlarge

 

 

Troubleshooting

  1. Print out the Print Defect frequency tool found on the machine (via Menu > Reports > Print Defects) and use it to measure the defect frequency on the print sample.
  2. Replace the part that matches to the defect frequency.
  3. Please contact Lexmark Technical Support for further assistance if service is needed.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 



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