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C54x & X54x - Non-Repeating Spot on the Printout's FRONT Side

Document ID:SO5426
 
07/22/13 Properties  

Problem

C54x; X54x; Print Quality; Non-Repeating Spot on Front Side; T Speck; Residue

Solution

Defect Symptom

Non-repeating spots or toner specs appear on the printout's FRONT SIDE, a phenomenon that occurs while printing (and not while scanning).

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Troubleshooting

  1. Verify that the printer supports the media being used and that the proper paper settings are set.
  2. Verify whether the mark repeats every three pages. If it does, follow the tips for repeating marks approximately every three pages.
  3. Should this issue persist after completing the above steps, contact Lexmark Technical Support for further assistance.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 



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