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C54x & X54x — Color Missing or Very Light Color (One Color)

Document ID:SO5421
 
07/22/13 Properties  

Problem

C54x; Print Quality; Color; Missing; One Color; Single Color; Color Plane; Light Color

Solution

Defect Symptom

 Color Missing or Very Light Color (One Color)

Click Image to Enlarge

 

 

Troubleshooting

  1. Verify which color is missing, (print the PQ Pages in Config Menu if needed).
  2. Verify whether all color developers are installed.
  3. Re-install developer units.
  4. Verify that all packaging materials were removed. (Follow KB SO4709)
  5. Replace the Developer Unit.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 

 

 



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