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C54x & X54x — Color Missing or Very Light (All Colors)

Document ID:SO5420
 
07/22/13 Properties  

Problem

C54x; Print Quality; Color; Missing; All Color; Four Color; Color Planes; CMYK

Solution

Defect Symptom

Color Missing or Very Light (All Colors)

Click Image to Enlarge

 

 

Troubleshooting

  1. Verify if printed page is completely blank.
  2. Verify that all color developers are installed.
  3. Re-install developer units.
  4. Verify whether all packaging materials were removed. (Follow KB SO4709.)

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 



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