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C54x & X54x — Color Misalignment

Document ID:SO5419
 
07/22/13 Properties  

Problem

C54x; X54x; Print Quality; Color; Align; Alignment; Off; Skew; Gap; Shadow

Solution

Defect Symptom

Color Misalignment is an issue as per the image below:

Click Image to Enlarge

 

 

Troubleshooting

  1. Update firmware
  1. Perform color adjusting in quality menu. (Menu>Settings > Print Settings > Quality Menu > Color Adjust)
  2. If issue persists after completing the above steps, contact Lexmark Technical Support for further assistance.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, please click here, (C54x / X54x).


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 



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