What you will see
You receive the following message when you attempt to utilize the E-mail feature in Scan Center:
"Create process failure. The program doesn't exist or is currently running."
- Microsoft Windows 7 (64bit)
- Lexmark Scan Center v1.10
- Microsoft Outlook 2013
- Local TWAIN
Changes to Microsoft Outlook architecture have changed the way Microsoft adds attachments. Moreover, the later versions of Scan Center not longer include the E-mail feature.
You can perform a TWAIN-scan and attach the image file to a standard e-mail, or you can configure Scan to E-mail to use Microsoft Outlook 365 if the printer is connected to a network. Click here for further information.
Click here to view a similar topic pertaining to Microsoft's Outlook 2010.
Still Need Help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.