What you may see
After initial setup of a USB-connected printer on a Windows 8 Operating System, you observe unrecognizable or illegible characters on your printed output.
Allow Windows Update to update the print driver.
The In-OS or In-box printer driver included with the operating system is not fully compatible with your printer. This issue has been addressed by providing an updated driver that gets disseminated from Microsoft by using the Windows Update feature.
Click here to see a Microsoft article about this topic.
Microsoft Windows Update
This feature manages installation and notification of important updates for the operating system and compatible peripherals; i.e., printer.
Windows Update won't add any apps to your PC without asking for your permission or take away anything you already have.
Enabling Windows Update
Click here for a Microsoft article on how to enable Windows Update.
To summarize this procedure:
NOTE: Administrator permission is required.
Still Need Help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.