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How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark MS911, MX91x, & XM91x5 Printer/MFP

Document ID:HO3937
 
07/11/14 Properties  

Problem

Serial number location; SN; Warranty service call; Machine type; Printer model type; TLI number; Config ID number;

Solution

Overview
 

When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. This article explains how to find information such as the serial number, top-level indicator (TLI), machine type, and configuration ID on the printer.

 

Locating the label
 

Action Click Image to Enlarge

Look for a sticker on the printer's back where the above-mentioned information is located. See the location highlighted on the right-hand image.

Note: The printer's serial number is also listed on the menu settings page that you can print using the printer.

 

Contacting Lexmark
 

If you require additional assistance, please close this window and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 



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