When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. This article explains how to find information such as the serial number, top-level indicator (TLI), machine type, and configuration ID on the printer.
Locating the label
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Look for a sticker on the printer's back where the above-mentioned information is located. See the location highlighted on the right-hand image.
Note: The printer's serial number is also listed on the menu settings page that you can print using the printer.
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce callbacks.