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EC4.05 'Base=.P454, Engine=.E511' Firmware Release Notes and Firmware Availability for the Lexmark MS310, MS312, MS410, and M1140 (October 2014)

Document ID:RE193
 
06/27/14 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (October 2014)

File name and version information
 

 Printer Download File & Filename(s) Latest Firmware Code Level
  • MS310
  • MS312
  • MS410
  • M1140

Lexmark_MS310-MS410.zip

  • LW41.PR.P454.pir2Lgr.FDN.PIR.E511.pirXXgre.fls
  • Lexmark MS310-MS410_P454_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer.

  • Printer Revision: LW41.PRL.P454
  • Engine Revision: FDN.PIR.E511

 

NOTES: This firmware is only for MS310 & MS410 models with an LED & 2-line operator panel, respectively. Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements. 
Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of Genuine products will not be affected. 

 

Article Contents

 

 

 

Firmware availability
 

Firmware
Firmware file...
Base model


Lexmark_MS310-MS410.zip

See update methods below for additional firmware update instructions if you need to send the firmware.fls file to the printer. This is only necessary if you cannot utilize the automated firmware update utility (.exe) file.

Macintosh users

The .fls file will require the PrinterFileLoader application to send the file.

*DLE-equipped models.

DLE*-equipped models:

  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

*Downloadable language emulator

 

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Current EC4.1 Release Notes (.P454)

Features and benefits:

  • Improved memory management in specific low memory conditions
  • Addressed Openssl CVE-2014-0224 SSL/TLS MITM vulnerability
  • Addressed the OpenSSL security issues CVE-2014-3511, CVE-2014-5139 & CVE-2014-3509
  • Changed name of Lexmark Mobile Direct to Direct Mobile Print

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Release history

EC4.05 release notes

Base: LW40.PRL.P439

Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 firmware (P436).

EC4 release notes  

Base: LW40.PRL.P436

Functional enhancements:

  • Increased Address Book & Internal Accounts entries from 250 to 750
  • Added Lexmark Mobile Direct support
  • Added a method to change halftone linearization tables to address some print quality issues
  • Made several enhancements in VCC (Configuration Files) support
  • Improved Managed Print Services data tracking capabilities

 

Field issues, fixes and other improvements:

  • Addressed the OpenSSL Security issue: TLS heartbeat read overrun (CVE-2014-0160)
  • Addressed an issue that could cause devices to drop off the network when waking from sleep mode
  • Allow user to continue to the Ready state when unsupported supplies are installed (but still does not allow user to print with unsupported supplies)
  • Made various user interface improvements on the operator panel/screen
  • Made minor enhancements to the EWS (embedded web server) interface
  • Addressed several issues that could lead to diverse 900.xx errors (e.g., 900.00, 900.12, 900.30, 900.36, 900.40, 900.43, 900.46 errors)
  • Fixed some issues of devices not printing correct output with certain PCL5 & PCL-XL print jobs
  • Fixed some issues of devices printing incorrect output or error pages with certain PDF or Postscript print jobs
  • Addressed multiple translation issues
  • Addressed some SNMP inconsistencies
  • Improved memory management in specific low memory conditions
  • Addressed some minor issues with the Device Statistics page
  • Addressed some minor issues with the Job Accounting log
  • Addressed some issues that could lead to the device hanging intermittently
  • Addressed an issue that could lead to a hang when printing from USB thumbdrive
  • Fixed a minor tray linking issue
  • Made accessibility updates
  • Extended GARP/ARP Probe support
  • Fixed a wireless connection issue when using 802.1x and PEAP authentication
  • Enhanced support for OMNIKEY 5427 badge readers
  • Removed the "Enable Time to Hibernate" screen from the Initial Setup process
  • Changed default Hibernate setting from "Disabled" to "3 days" for certification purposes. (Note that "Hibernate on Connection" default setting is still "Do Not Hibernate.")
  • Changed default Sleep timeout to 20 minutes (for certification purposes)

 

Field service related enhancements:

  • Made error logging improvements in device history pages and event log
  • Added support for GZIP Log link from EWS SE page on non-disk models
  • Corrected an issue in which the device page count could increment incorrectly when replacing system cards and then rebooting directly into the Diagnostics menu

Changes in Printer Engine Firmware since FDN.PIR.E412

Engine: FDN.PIR.E509

Functional enhancements:

  • Added cartridge and imaging unit part numbers to the MPS data, to aid MPS administrators when ordering replacement supplies
  • Unsupported supply algorithm updated

Field issues and fixes:

  • Eliminate excessive pick attempts from Tray 1 on MS310/MS410/MX310/MX410 models when Tray 1 can not link to another source
  • Added capability via diagnostic engine settings to disable advance start and smart runout for customers that experience excessive churn on EP system
  • Added capability via diagnostic engine settings to enable a double pick action from the multi-purpose feeder for customers experiencing paper skew from the multipurpose feeder
  • Added capability via diagnostic engine settings to apply special darkness correction and halftone linearization tables for customers experiencing poor print quality on light gray scale images (requires RIP firmware P436 or later)

 

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EC3 BASE: LW30.PRL.P328

Functional Enhancements (Added or Improved)

  1. 2013 Energy Savings requirements to lower power consumption
  2. 508 Op-Panel Magnification
  3. Job Accounting improvements
  4. Discovery Vault support
  5. Enables print from SharePoint
  6. UI Panel Off setting / Web setting when receiving jobs
  7. Print Performance improvements on certain jobs
  8. Changes to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic and Thai
  9. Walk-up ability to capture device debug logs
  10. Ability for a WebApp to reset the Homescreen time-out timer
  11. 508 color inversion on screen
  12. 2.4" display paper jam workflow
  13. Change messaging for options jam to completely remove tray above source
  14. Improve the customer experience for 200.05/202.32 paper jams
  15. Add option to enable/disable EEE (Energy Efficient Ethernet)
  16. Improve compatibility with certain 3rd-party servers
  17. Various performance enhancements
  18. Airprint Certification

 Field Issues, Fixes and Other Improvements

Errors

  1. Addressed several issues that could lead to diverse 900.xx and busy status situations
  2. Addressed an issue that could lead to a 976 Service Network Software error
  3. Various security fixes
  4. Various performance fixes
  5. Various network and SNMP fixes 

ENGINE: FDN.PIR.E412

Functional Enhancements:

  • Reduce the device's energy consumption when it is in sleep mode
  • Improvement in throughput performance when picking from Tray 3 or Tray 4
  • Unsupported supply algorithm updated

Field Issues and Fixes:

  • Corrected an image placement error when printing on media much narrower than letter/A4; the worse case was A6 media, which was shifted by as much as 1.5mm to the right of the intended location.
  • Improved toner usage estimation in the lightest print darkness settings
  • Fix for narrow media algorithm during large batch jobs and very specific timings

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EC2 Firmware Release Notes (May 2013)

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved customer experience for 200.05/202.32 paper jams
  17. Enabled ability to print from SharePoint
  18. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic, and Thai.
  19. Changed messaging to instruct removal of the tray above the indicated options(tray, duplexer) jam source
  20. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  21. 508 Op-Panel Magnification
  22. 508 color inversion on screen
  23. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  24. MICR toner support added (*.E307)
  25. Placed sensors in low power mode sooner to reduce power and extend sensor life (.E307)
  26. Additional calibration to allow broader electronics manufacturing tolerances (.E307)

 

* Engine; AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and SNMP fixes
  • Image length from multi-purpose feeder is now consistent with other sources; previously, MPF image was short by about 0.5 to 0.75mm.(*.E307)

* Engine


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EC1.1 Release Notes (February 2013)

 

  • Printer Revision: LW1.PR.P151
  • Engine Revision: FDN.PIR.E201
  • Network Revision: NW1.CY.N151

Functional Enhancements

  1. Airprint* support
  2. Network support enhancement
  3. USB recovery added

*NOTE: AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  1. Fixed situation where printer may post a 31.40 error
  2. Fixed various DLE issues
  3. Fixed crash situation when user's flash drive is write-protected
  4. Fixed various PPDS output issues
  5. Fixed issue with low supply level messages
  6. Fix on RTC GreenMicro Version
  7. Fixed various other stability & reliability issues
  8. Fixed double printing when printing from the cloud 

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EC1 Release Notes (January 2013)

 

Functional Enhancements

  1. Added Safe Mode setting (in Configuration menu)
  2. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  3. Added Event Log summary report (in Configuration menu)
  4.  v7* upgrade
  5. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  6. Some changes for Common Criteria
  7. Enhancement on wireless stability
  8. Reduced power consumption while in low power mode (E108)
  9. Safe Mode support (E108)
  10. Modified multi-purpose feeder pick algorithm to address skew issues with A6-size media from MPF
  11. Improved left margin starting point for pages originating from option trays
  12. Expanded context for auto-rebooting on critical errors

* Upgrade to Active Directory integration services. 

 

Field Issues and Fixes

  1. Various 900.xx, 976, system timeout, and busy hang fixes
  2. Various translation enhancements
  3. Various security fixes
  4. Various performance enhancements
  5. Various Network and SNMP fixes
  6. Various strings & menus inconsistencies between webpage & operator panel fixes
  7. (from FDN.PIR.E079d) Fix for 111.50 error if front cover is opened at a particular point in the boot sequence
  8. (from FDN.PIR.E079d) Fix an issue where darkness correction may not be optimally applied after front cover is opened and closed
  9. (from FDN.PIR.E079f) Fix for issue where darkness correction not applied properly for late-in-life imaging units
  10. Allow resuming to full print speed after machine has cooled in idle mode following a throughput slow down due to narrow media printing

 

 

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Firmware Update Recommendations 

 

If you are experiencing an issue with the your product, or you would like to enhance your product's functionality.

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.    

If your printer has ... (scenarios)
Then...
Printer firmware (Base) code ≤ LW40.\\.P439 and Engine code ≤ .E509
  1. Review Release Notes above to identify a fix or feature
  2. Eliminate the scenarios that follow. 
  3. Continue to Step 2.
The latest firmware installed; for example, firmware version under Device Information is already at the level specified in this article. Contact Lexmark Technical Support or search Knowledgebase.
A special version of firmware was installed to address a specific issue or add specific functionality.
  1. Again, reference the Release Notes for identification purposes.
  2. Proceed to Step 2 only if you know your fix or feature is included in this EC build.
  3. Contact Lexmark Technical Support if you cannot determine if your fix has been implemented in this new version of firmware.
An issue with a specific DLE-card function or other function not identified in this article...

DLE identification example

  1. Reference the Release Notes for identification purposes.
  2. Contact Lexmark Technical Support.
  3. Mention to the support representative the type of  DLE card and the problem that is fixed by this firmware release.
  4. Request an equivalent level of firmware compatible with your DLE option.

 

Step 2: Download and update printer firmware. See Firmware Availability above.

Step 3: After downloading and extracting the flash (.fls) files, select your update method below.  

 

 

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.FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.   

 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded Web server.
USB utility Click here for example. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive Click here for example. A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

 

 

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How to Check Printer Firmware Levels 

 

Obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

To check firmware levels via printer's Menu's Setting page:  

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

  

To check firmware levels via the printer's embedded web server (EWS):  

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

 

 

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Contact Lexmark

 

If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 



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