What you will see
The printer is repeatedly displaying 937.70 or 937.71 Service Transport Motor error messages. The printer may also display 200.13 Paper Jam or Main Drive Motor Assembly Failure messages.
Turning the printer off and on again will clear the error for a short time, possibly up to a week, but the Service Transport Motor error messages will return.
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). If you need help locating these, click here.
Please be near the products described in this article to expedite the support process and reduce callbacks.