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EC4.05 'Base = .P439, Engine = .E509' Firmware Release Notes and Firmware Availability for the Lexmark MS610de and M3150 (June '14)

Document ID:RE197
 
06/17/14 Properties  

Problem

Firmware fixes; Invalid firmware

Solution

Firmware release notes (June 2014)

Important Update Information!

Before you attempt to update this printer's firmware, you will need to make sure your printer is at the minimum firmware level of LW1.PR.P151 (EC1.1).

A firmware update failure with a corresponding 'Invalid Version' message will result should your printer firmware level not be at .P151 or above.

See How to Check Firmware Printer Firmware Levels below. 

If Base code level is... Then...

< (lower than) LW20.PR.P151

Update the printer to the intermediate firmware level .P151.

To do this:

  1. Download and extract MS610de_P151.zip.
  2. Run the FWU or FUU.exe package or see other methods if you do not have access to a Windows-based PC. 

LW1.PR.P151

Proceed below.

  

Firmware release notes 

File name and version information

 Printer Download filename & filename(s) Latest Firmware Code Level
  • MS610de
  • M3150

This firmware is for models equipped with a 4" (109.22mm) operator panel only

Lexmark MS610de.zip
  • LW40.PR.P439.pir43gr.FDN.PIR.E509.pirXXgre.fls
  • Lexmark MS610de_P439_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. 

 


  • Printer Revision: LW40.PR4.P439
  • Engine Revision: FDN.PIR.E509

 

Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements. 

Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of Genuine products will not be affected.

 

Article Contents

 

 

 

Firmware availability

MarkVision Enterprise (MVE) users: An MVE firmware management issue has been identified that affects the ability to deploy printer firmware using MVE policies with this firmware release. 

MarkVision Enterprise version 1.9 addresses this issue. Click here for an additional explanation and contact Lexmark Technical Support if you require additional assistance.

Models
Firmware file...
Base model



Lexmark MS610de.zip

NOTE: This firmware is for models with a 4" (109.22mm) LCD operator panel only.

IMPORTANT! Older firmware instructions: Click here to update to LW1.PR.P151 (EC1.1) if the firmware level shows below LW1.PR.P235 (See above Update Instructions.)

Macintosh users

The .fls file will require the PrinterFileLoader application to send the file.

MS610dn

2.4" (60.96mm) operator panel

Click here to view the equivalent release notes information. 
*DLE-equipped models.

DLE*-equipped models:

  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

*Downloadable language emulator

 

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Current EC4.05 release notes

 Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 (.P436) firmware

 

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Release history

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC4 (May 2014)

Base: LW40.PR4.P436

Functional Enhancements:

  • Increased Address Book & Internal Accounts entries from 250 to 750
  • Added Lexmark Mobile Direct support
  • Added a method to change halftone linearization tables to address some print quality issues
  • Made several enhancements in VCC (Configuration Files) support
  • Improved Managed Print Services data tracking capabilities
  • Allow applications to support background processing to free the operator panel for concurrent functionality. (eTask models only)
  • Updated pre-installed EcoSettings app to version 3.0.11 (4.3" op panels) and v3.5.9 (7" op panel) (eTask models only)
  • Updated pre-installed Forms and Favorites app to version 4.1.1 (for 7" & 10" op panels) and version 3.1.0 (for 4.3" op panels). (eTask models only)
  • Updated pre-installed Background and Idle Screen app to version 3.8.1 (eTask models only)


Field Issues, Fixes and Other Improvements:

  • Addressed the OpenSSL Security issue: TLS heartbeat read overrun (CVE-2014-0160)
  • Addressed an issue that could cause devices to drop off the network when waking from sleep mode
  • Allow user to continue to the Ready state when unsupported supplies are installed (but still does not allow user to print with unsupported supplies)
  • Made various user interface improvements on the operator panel/screen
  • Made minor enhancements to the EWS (embedded web server) interface
  • Addressed several issues that could lead to diverse 900.xx errors (e.g., 900.00, 900.12, 900.30, 900.36, 900.40, 900.43, 900.46, & 900.70 errors)
  • Fixed some issues of devices not printing correct output with certain PCL5 & PCL-XL print jobs
  • Fixed some issues of devices printing incorrect output or error pages with certain PDF or Postscript print jobs
  • Addressed multiple translation issues
  • Addressed some SNMP inconsistencies
  • Improved memory management in specific low memory conditions
  • Addressed some minor issues with the Device Statistics page
  • Addressed some minor issues with the Job Accounting log
  • Addressed some issues that could lead to the device hanging intermittently
  • Addressed an issue that could lead to a hang when printing from USB thumbdrive
  • Fixed a minor tray linking issue
  • Made accessibility updates
  • Extended GARP/ARP Probe support
  • Fixed a wireless connection issue when using 802.1x and PEAP authentication
  • Enhanced support for OMNIKEY 5427 badge readers
  • Removed the "Enable Time to Hibernate" screen from the Initial Setup process
  • Changed default Hibernate setting from "Disabled" to "3 days" for certification purposes. (Note that "Hibernate on Connection" default setting is still "Do Not Hibernate.")
  • Changed default Sleep timeout to 20 minutes (for certification purposes)
  • Made various eSF framework enhancements. (eTask models only)
  • Made Solutions SDK enhancements. (eTask models only)
  • Addressed minor text alignment issues with LDD scripts and eSF apps. (eTask models only)

Field Service related enhancements:

  • Made error logging improvements in device history pages and event log
  • Added support for GZIP Log link from EWS SE page on non-disk models
  • Corrected an issue in which the device page count could increment incorrectly when replacing system cards and then rebooting directly into the Diagnostics menu

Engine: FDN.PIR.E509
Changes in Printer Engine Firmware since FDN.PIR.E412

Functional Enhancements

  • Added cartridge and imaging unit part numbers to the MPS data, to aid MPS administrators when ordering replacement supplies
  • Unsupported supply algorithm updated

Field Issues and Fixes

  • Eliminate excessive pick attempts from Tray 1 on MS310/MS410/MX310/MX410 models when Tray 1 can not link to another source
  • Added capability via diagnostic engine settings to disable advance start and smart runout for customers that experience excessive churn on EP system
  • Added capability via diagnostic engine settings to enable a double pick action from the multi-purpose feeder for customers experiencing paper skew from the MPF
  • Added capability via diagnostic engine settings to apply special darkness correction and halftone linearization tables for customers experiencing poor print quality on light gray scale images (requires RIP firmware P436 or later)

 

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EC3 BASE: LW30.PR4.P328

Functional Enhancements (Added or Improved)

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy
  2. Windows Server 2012 support
  3. 802.1x EAP outer identity
  4. Made auto-reboot-after-900-error an auto continuable IR.
  5. A user-selectable setting has been made available to disable Tray Linking even when media type/media size matches
  6. Made Active Directory auto configuration improvements. (eTask models only)
  7. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages.  (eTask models only)
  8. Updated the versions of the pre-installed apps: (eTask models only) 
  9. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file
  • Method to automatically capture log files to a USB flash drive upon device reboot
  • Removed references to false 31.00 errors from the event logs
  • New link to Event Log Summary report via device's Reports menu
  1. Virtual Configuration Center (VCC):
  • Keys added:
    • Toner level behavior
    • Raw print port
    • Hostname Resolution using DNS
    • Enable/disable disk encryption
    • “SNMP Only” for supply alert options
  • Error messages are now returned by VCC Web Service.
  • Importation and exportation of VCC settings in Spanish
  • Change to allow VCC to set netapps passwords without error
  • New capability to Import / Export certificates via VCC. *(Incompatible with earlier versions of firmware)

 

Field Issues, Fixes and Other Improvements

Errors

  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors
  2. Addressed an issue that could lead to a 976 Service Network Software error

 

Network/ Security

  1. Addressed an issue in which the device awakes from sleep if TCP port 9100 is opened
  2. Made change to allow first character of Hostname to be numeric
  3. Improved wireless performance in weak signal environments
  4. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012
  5. Improved error handling when using Kerberos
  6. Improved the Omnikey Reader 5427CK performance
  7. Added support for the Identive CLoud 2700 card reader
  8. Added function access controls for Fax or Held Fax Jobs via EWS
  9. Fixed network share discovery using net BIOS.
  10. Added SNMP OID for the Asset Tag setting
  11. Addressed connection delays associated with DNS lookup while using Active Directory. (eTask models only)Improved Active Directory domain join process. (eTask models only)
  12. Improved support for multi-domain Active Directory environments. (eTask models only)
  13. Addressed a condition in which using the BadgeAuth eSF app could lead to a screen lock up. (eTask models only)
  14. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen. (eTask models only)

 

User Control

  1. Fixed an issue where ComboPrompt does not display properly on LDSS Print app. (eTask models only)
  2. Improved user interface for factory reset and wiping operations
  3. Made improvements to the "Wipe All" setting function
  4. Made various user interface improvements on the operator panel/screen
  5. Addressed multiple translation issues
  6. User enhancements made to the embedded Web server (EWS)
  7. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS
  8. Fixed an issue that caused the EWS to load slowly
  9. Addressed an issue in which the icons on the touchscreen are inadvertently rearranged.

Other Functionality

  1. Provided a fix for Black rectangles showing on screen of LDD workflows. (eTask models only)
  2. Made various eSF framework enhancements. (eTask models only)
  3. Added JFIF header support to eSF image file support. (eTask models only)
  4. Addressed various Job Accounting Log issues
  5. Fixed an issue causing printer jams on duplex letterhead job
  6. Addressed some issues that could lead to the device hanging intermittently
  7. The maximum sleep timeouts have been reduced to meet Blue Angel requirements
  8. Made interface changes to improve the efficiency of the Downtime Reports app.
  9. Provided a fix for a condition that prevented locking 'originalMediaSize' for ScanUIPrompt
  10. Added targeted print performance improvements
  11. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled
  12. Addressed some minor barcode bitmap font issues
  13. Added SNMP OID for the Asset Tag setting
  14. Addressed issue that led to MS51x devices reporting incorrect maintenance kit life values via MVE & Fleet Tracker.
  15. Addressed some minor barcode bitmap font issues.
  16. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter.
  17. Fixed a “resetting the printer” hang when canceling a forms job. (requires DLE installed)
  18. Provided a fix for slow printing in FMBC with OFIS+AS400. (requires DLE installed)

 

 ENGINE: FDN.PIR.E412

Functional Enhancements:

  • Reduce energy consumption of the device when in sleep mode
  • Improvement in throughput performance when picking from Tray 3 or Tray 4
  • Unsupported supply algorithm updated

Field Issues and Fixes:

  • Corrected an image placement error when printing on media much narrower than letter/A4. Worse case was A6 media which was shifted by as much as 1.5mm to the right of the intended location
  • Improved toner usage estimation in the lightest print darkness settings
  • Fix for narrow media algorithm during large batch jobs and very specific timings

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Current EC2 Release Notes (May 2013)

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models ( 2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP - Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams
  18. Enabled ability to print from SharePoint
  19. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic and Thai
  20. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  21. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  22. 508 Op-Panel Magnification
  23. 508 color inversion on screen
  24. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  25. MICR toner support (.E307)*
  26. Place sensors in low power mode sooner to reduce power and extend sensor life (.E307)
  27. Additional calibration to allow broader electronics manufacturing tolerances (.E307)
     

* Engine

AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and occurredxes
  • Image length from multi-purpose feeder is now consistent with other sources. Previously, MPF image was short by about 0.5 to 0.75mm. (.E307)

 

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 EC1.1 Release Notes (February 2013)

Functional Enhancements

  1. Paper feed options now go to a low-power mode when the printer's primary motors go to an idle state, and before the printer enters sleep mode.
  2. Improved accuracy of the left-margin position when the Multi-purpose feeder (MPF) is used as the source tray, which also translates to improved output consistency of left margin between MPF and Tray 1. 

 

 Field Issues and Fixes

  1. Prevents flashing of 2.4" code (MS510 & MS610) to MS610de devices
  2. Fix for 31.40 errors
  3. Fixed various DLE issues
  4. Fixed crash associated with user flash that is write-protected
  5. Fixed various PPDS output issues
  6. Fixed issue with low supply level messages.
  7. Fix on RTC GreenMicro Version
  8. Fixed various stability & reliability issues

 
 

EC1 Release Notes (Nov '12)

Functional Enhancements and Fixes

  1. Added support for Web Services (touch screen models only)
  2. Added support for WebKit (Server based solutions, touch screen models only)
  3. Added Event Log summary report (in Configuration menu)
  4. Added Safe Mode setting (in Configuration menu)
  5. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  6. v7* upgrade
  7. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  8. Added Clip mode for A4 Fuser setting (in Configuration menu)
  9. Improved left margin starting point for pages originating from option trays
  10. Expanded context for auto-rebooting on critical errors

 

* Upgrade to Active Directory integration services.


  Fixes

  1. Various 900.xx, 976, and busy hang fixes
  2. Various translation enhancements
  3. Various security fixes
  4. Various performance enhancements
  5. Various Network and SNMP fixes
  6. Sleep button press improvement
  7. from FDN.PIR.E079d) Fix for 111.50 error if front cover is opened at a particular point in the boot sequence
  8. (from FDN.PIR.E079d) Fix an issue where darkness correction may not be optimally applied after front cover open/close
  9. (from FDN.PIR.E079f) Fix for issue where darkness correction not applied properly for late-in-life imaging units
  10. (from FDN.PIR.E079h) Fix potential issue for fan failing to start after opening/closing the printer front cover (affects MXx10 series and MS610de printer)
  11. Allow resuming to full print speed after machine has cooled in idle mode following a throughput slow down due to narrow media printing
  12. Load option tray prompt does not go away when loading option tray quickly while machine is in low power mode with a stapler option installed
  13. Fix for invalid posting of 'load staples' while exiting low power mode

 

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Firmware update recommendations

 

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

Next, 

If your printer firmware is ... And... Then...
At the latest firmware level described in this article... You are experiencing an issue with the device... Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function that is not identified in this article...

Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.

Below LW20.PR.P235, you must first follow  the Update Instructions above

If currently at base code .P328, and you are experiencing an issue with the device Reference the Release Notes in an attempt to identify your issue, or continue to Step 2.

Step 2: Download and update printer firmware. See Firmware Availability above.

After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below

 

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 Other .FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 

 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded web server.
USB utility Click here for detailed steps. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive

Click here for an example.

Click here for recovery information if you are having trouble utilizing this update method.

A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

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  How to Check Printer Firmware Levels 

 

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

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Contact Lexmark 

If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 

 



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