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EC4.1 'Base=.P454, Engine=.E613' Firmware Release Notes and Firmware Availability for the Lexmark MS810de, M5155, and M5163 (October 2014)

Document ID:RE185
 
06/16/14 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (October 2014)

Version and download file information

Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).

 Printer Download File Filename(s) Latest Firmware Code Level

  • MS810e
  • M5155
  • M5163

MS81x single function printer equipped with a 4.3" (109.22mm) color touch screen.

Lexmark_MS810e.zip

  • LW41.DN.P454.den43gr.FDN.DN.E613.denXXgre.fls
  • Lexmark M810e_P454_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. 

  • Printer Revision (Base): LW41.DN4.P454-0 (EC4.05)
  • Engine Revision: FDN.DN.E613-0

NOTE: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be impacted.

 

Contents

  

Firmware availability

Models
Firmware file...
Standard base models


Lexmark_MS810e.zip

See update methods below for firmware update instructions.

Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.

 

DLE*-equipped models:
  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulator

 

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Current EC4.1 Release Notes

Features and benefits:

  • Improved memory management in specific low memory conditions
  • Addressed Openssl CVE-2014-0224 SSL/TLS MITM vulnerability
  • Addressed the OpenSSL security issues CVE-2014-3511, CVE-2014-5139 & CVE-2014-3509
  • Changed name of Lexmark Mobile Direct to Direct Mobile Print
  • Updated pre-installed Background and Idle Screen app to version 3.10.3 (touchscreen models only)

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Release history

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC4.05 release notes

 

Base: LW4.DN4.P439

Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 (P436) firmware

EC4 release notes

Base: LW40.DN4.P436

Functional Enhancements:

  • Increased Address Book & Internal Accounts entry
  • Entries from 250 to 750.
  • Added Lexmark Mobile Direct support.
  • Made several enhancements in VCC (Configuration Files) support
  • Improved Managed Print Services data tracking capabilities
  • Allow applications to support background processing to free the operator panel for concurrent functionality. (eTask models only)
  • Updated pre-installed EcoSettings app to version 3.0.11 (4.3" op panels) and v3.5.9 (7" op panel) (eTask models only)
  • Updated pre-installed Background and Idle Screen app to version 3.8.1 (eTask models only)
  • Updated pre-installed Forms and Favorites app to version 4.1.1 (for 7" & 10" op panels) and version 3.1.0 (for 4.3" op panels). (eTask models only)


Field Issues, Fixes and Other Improvements:

  • Addressed the OpenSSL Security issue: TLS heartbeat read overrun (CVE-2014-0160)
  • Addressed an issue that could cause devices to drop off the network when waking from sleep mode
  • Allow user to continue to the Ready state when unsupported supplies are installed (but still does not allow user to print with unsupported supplies)
  • Made various user interface improvements on the operator panel/screen
  • Made minor enhancements to the EWS (embedded web server) interface.
  • Addressed several issues that could lead to diverse 900.xx errors (e.g., 900.00, 900.12, 900.30, 900.36, 900.40, 900.43, 900.46, & 900.70 errors)
  • Fixed some issues of devices not printing correct output with certain PCL5 & PCL-XL print jobs
  • Fixed some issues of devices printing incorrect output or error pages with certain PDF or Postscript print jobs
  • Addressed multiple translation issues
  • Addressed some SNMP inconsistencies
  • Improved memory management in specific low memory conditions
  • Addressed some minor issues with the Device Statistics page
  • Addressed some minor issues with the Job Accounting log
  • Addressed some issues that could lead to the device hanging intermittently
  • Addressed an issue that could lead to a hang when printing from USB thumbdrive
  • Fixed a minor tray linking issue
  • Made accessibility updates
  • Extended GARP/ARP Probe support
  • Fixed a wireless connection issue when using 802.1x and PEAP authentication
  • Enhanced support for OMNIKEY 5427 badge readers
  • Removed the "Enable Time to Hibernate" screen from the Initial Setup process
  • Changed default Hibernate setting from "Disabled" to "3 days" for certification purposes. (Note that "Hibernate on Connection" default setting is still "Do Not Hibernate.")
  • Changed default Sleep timeout to 20 minutes (for certification purposes)
  • Made various eSF framework enhancements. (eTask models only)
  • Made Solutions SDK enhancements. (eTask models only)
  • Addressed minor text alignment issues with LDD scripts and eSF apps. (eTask models only)
  • Addressed an issue in which some 7" LCDs on older devices upgraded to P3xx firmware could see minor temporary flicker when coming out of sleep mode

 

Field Service related enhancements:

  • Made error logging improvements in device history pages and event log.
  • Added support for GZIP Log link from EWS SE page on non-disk models.
  • Corrected an issue in which the device page count could increment incorrectly when replacing system cards and then rebooting directly into the Diagnostics menu.

 

Engine: FDN.DN.E609 (Changes in Printer Firmware since FDN.DN.E509)

Functional Enhancements:

  • Optimized performance when duplexing and stapling
  • Reduced the Advance Start timeout from 15 seconds to 5 seconds
  • Added support for a mode where the main fan is off unless actively printing
  • Added cartridge and imaging unit part numbers to the MPS data, to aid MPS administrators when ordering replacement supplies
  • Unsupported supply algorithm updated

Field Service related enhancements:

  • Fix for some 121.08 fuser errors on MS710 series devices, only on the first page after a paper jam
  • Prevent fuser memory (maintenance kit counter) from being corrupted if the fuser is changed without first removing power to the device
  • Added capability to disable advance start and smart runout via diagnostics engine settings for customers that experience excessive churn on EP system

 

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EC3 BASE: LW30.DN4.P328

Functional Enhancements (Added or Improved)

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy.
  2. Windows Server 2012 support.
  3. 802.1x EAP outer identity.
  4. Made auto-reboot-after-900-error an auto continuable intervention request (IR).
  5. Setting to disable Tray Linking even when media type/media size matches.
  6. Made Active Directory auto configuration improvements.
  7. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages.
  8. Updated the versions of the pre-installed apps.
  9. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file.
  • Method to automatically capture log files to a USB flash drive upon device reboot.
  • Removed references to false 31.00 errors from the event logs.
  • New link to Event Log Summary report via device's Reports menu,
  1. Virtual Configuration Center (VCC):
  • Keys added: Toner level behavior, Raw print port, Hostname Resolution using DNS, Enable/disable disk encryption, “SNMP Only” for supply alert options
  • Error messages now returned by VCC Web Service.
  • Importation and exportation of VCC settings in Spanish.
  • Change to allow VCC to set netapps passwords without error.
  • New capability to Import / Export certificates via VCC. *(Incompatible with earlier versions of firmware)

 

Field Issues, Fixes and Other Improvements

Errors

  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors.
  2. Addressed an issue that could lead to a 976 Service Network Software error.
  3. Addressed random 176.00 Cage Fan Stall error when printer is asleep and large Forms DLE print job is sent.

Network/ Security

  1. Addressed an issue in which the device awakes from sleep if TCP port 9100 is opened.
  2. Made change to allow first character of Hostname to be numeric.
  3. Improved wireless performance in weak signal environments.
  4. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012.
  5. Addressed connection delays associated with DNS lookup while using Active Directory.
  6. Improved Active Directory domain join process.
  7. Improved support for multi-domain Active Directory environments.
  8. Improved error handling when using Kerberos.
  9. Improved the Omnikey Reader 5427CK performance.
  10. Added support for the Identive CLoud 2700 card reader.
  11. Added SNMP OID for the Asset Tag setting.

User Control

  1. Improved user interface for factory reset and wiping operations.
  2. Made improvements to the "Wipe All" setting function.
  3. Made various user interface improvements on the operator panel/screen.
  4. Addressed multiple translation issues.
  5. User enhancements made to the embedded Web server (EWS).
  6. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS.
  7. Fixed an issue that caused the EWS to load slowly.


Other Software/Solutions/Functionality

  1. Addressed various Job Accounting Log issues.
  2. Fixed an issue causing printer jams on duplex letterhead job.
  3. Addressed some issues that could lead to the device hanging intermittently.
  4. Made interface changes to improve the efficiency of the Downtime Reports app.
  5. Addressed a condition in which using the BadgeAuth eSF app could lead to a screen lock up.
  6. The maximum sleep timeouts have been reduced to meet Blue Angel requirements.
  7. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen.
  8. Fixed an issue where ComboPrompt does not display properly on LDSS Print app.
  9. Provided a fix for Black rectangles showing on screen of LDD workflows.
  10. Made various app (eSF) framework enhancements.
  11. Added JFIF header support to app (eSF) image file support.
  12. Fixed an app (eSF) interface issue in which saved shortcut settings to overridden workflows were not getting displayed in the workflow screen.
  13. Added targeted print performance improvements.
  14. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled.
  15. Addressed some minor barcode bitmap font issues.
  16. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter.
  17. Fixed a “resetting the printer” hang when canceling a forms job. (requires DLE installed)
  18. Provided a fix for slow printing in FMBC with OFIS+AS400. (requires DLE installed) 

 

ENGINE: FDN.DN.E509

Functional Enhancements

  1. Reduce energy consumption of the device when in sleep mode.
  2. Turn off main fan immediately after printing when in Quiet Mode.
  3. Improved support for banner media.
  4. Unsupported supply algorithm updated.

    Field Issues and Fixes
  1. Improved robustness to small interpage gaps which previously resulted in 202.05 paper jams.
  2. Flush pages to output and repick any blank pages when interpage gap is too small to benefit from above robustness improvement.
  3. Fix for possible 202.17 errors when duplexing and mixing letter and label media types.
  4. Fix for some 202.17 errors on first page of job when the supply voltage is low.
  5. Improved toner usage estimation in the lightest settings.
  6. Improved performance when duplexing and stapling by eliminating a source of delay between duplex staple sets.
  7. Do not flush multifeeds if the page will be hole-punched, avoiding a possible jam in the punch mechanism.
  8. Fix for narrow media algorithm during large batch jobs and very specific timings.

 

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EC2 Release Notes (May '13)

Functional Enhancements

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams
  18. Enabled ability to print from SharePoint
  19. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic and Thai
  20. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  21. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  22. 508 Op-Panel Magnification
  23. 508 color inversion on screen
  24. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  25. Support for MX6500e MFP option (.E410)*
  26. Support for staple and hole-punch finisher option (.E410)
  27. Added calibration to allow broader electronics manufacturing tolerances (.E410)
  28. Enable a continuable stop for older fusers that were programmed for non-continuable stop (.E410)
  29. Extended multi-feed flushing to duplex pages from multi-purpose feeder (introduced in FDN.DN.E305 for pages from trays) (.E410)
  30. Addressed limited support for banner media (.E410)
  31. Added additional sensor tests for diagnosis purposes (.E410)

    * Engine

AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes
 

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and occurredxes
  • Fix for issue where the first few pels of first scan line on the page were absent or white (.E410)*
  • Fix for a rare 912.44 error that occurred when a multi-feed is detected on the last page of a duplex staple job (.E410)
  • Addressed false detection of media loaded when prompted to "Load Paper" in the multi-purpose feeder (.E410)
  • Eliminated the potential for a misleading fan error when powering on the device without the fuser installed (.E410)
  • Updated transfer voltages applied to duplex pages (.E410)

* Engine

 

EC1.1 Release Notes (January '13)

Functional Enhancements

  1. New intervention/message to warn customers when printing too many Vinyl Labels on MS81x models.

Error code for this new intervention is "10.xx".

  1. New intervention/message when double-sheet feeds are detected and flushed to the output bin.

Error code for this new intervention is "24x.08".

x denotes the originating tray number or location of the double-sheet feed.

  1. Enhanced the supply related email alerts by including the custom message (if one is defined) in the e-mail.

Field Issues and Fixes

  1. Fixed a bug where e-mail alerts were not being sent out for the Nearly Low and Replace levels on supplies (e.g. Cartridge)
  2. Fixed a bug where an installed font card was not reported correctly on the Menu Settings Page report
  3. Fixed a PPDS bug for when printing on certain paper sizes
  4. Fixed a bug (crash) when password protecting a user flash option card
  5. Fixed a bug with Wipe All Settings
  6. Fixed 3 bugs with the Solutions Framework (touch screen models only)

 

 

EC1 Release Notes (Nov '12) 

Functional Enhancements and Fixes

  1. Added support for Web Services (touch screen models only)
  2. Added support for WebKit (Server based solutions, touch screen models only)
  3. Added Event Log summary report (in Configuration menu)
  4. Added Safe Mode setting (in Configuration menu)
  5. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  6. v7* upgrade
  7. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  8. Added Clip mode for A4 Fuser setting (in Configuration menu)
  9. Added Roller Kit** messaging
  10. Added support for hot roll fuser models (MS71x)
  11. Added Stapler Test (in Finishing menu)

* Upgrade to Active Directory integration services.

**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.


  Fixes

  1. Various 900.xx, 976, and busy hang fixes
  2. Various translation enhancements
  3. Various security fixes
  4. Various performance enhancements
  5. Various Network and SNMP fixes
  6. Sleep button press improvement
     

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Firmware update recommendations

 

If you are experiencing an issue with the your product, or you would like to enhance your product's funtionality.

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.    

If your printer has ... (scenarios)
Then...
Printer firmware (Base) code ≤ LW40.\\.P439 and Engine code ≤ .E402
  1. Review Release Notes above to identify a fix or feature
  2. Eliminate the scenarios that follow. 
  3. Continue to Step 2.
The latest firmware installed; for example, firmware version under Device Information is already at the level specified in this article. Contact Lexmark Technical Support or search Knowledgebase.
A special version of firmware was installed to address a specific issue or add specific funtionality.
  1. Again, reference the Release Notes for identification purposes.
  2. Proceed to Step 2 only if you know your fix or feature is included in this EC build.
  3. Contact Lexmark Technical Support if you cannot determine if your fix has been implemented in this new version of firmware.
An issue with a specific DLE-card function or other function not identified in this article...

DLE identification example

  1. Reference the Release Notes for identification purposes.
  2. Contact Lexmark Technical Support.
  3. Mention to the support representative the type of  DLE card and the problem that is fixed by this firmware release.
  4. Request an equivalent level of firmware compatible with your DLE option.

 

Step 2: Download and update printer firmware. See Firmware Availability above.

Step 3: After downloading and extracting the flash (.fls) files, select your update method below. 

 

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 Other .FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 
 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded web server.
USB utility Click here for detailed steps. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive

Click here for recovery information if you have any trouble utilizing this update method.

A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

 

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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

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Contact Lexmark

If you require additional assistance, please close this window, go to your product's support page and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 



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