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SNF, SoCo, and OCR: The Printer Does Not Have Enough Memory to Perform This Operation

Document ID:FA1022

Usergroup :External
06/16/14 Properties  


Low memory; Scan to Network SNF; Solution Composer SoCo can't perform operation


What you will see

After running several jobs in a row, a message appears that says, "The printer does not have enough memory to perform this operation."


What is known:

  • Every scan job is unique and has different memory requirements.

  • The application is not able to predict memory requirements nor use behavior; hence, you can only wait for jobs to complete and try again later.


Suggested Remedy

Either wait for resources to become available on the MFP or attempt to purchase more memory to reduce these instances. NOTE: Optical character recognition (OCR) is an extremely memory-intensive function and any large or complex scanning tasks will often require our server-based OCR solution.

To locate memory options for your printer, navigate to > Home > Products > Printers & Multifunction "Select Your Model" > Accessories > Memory Options.



Still Need Help?

If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.


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