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Waste Toner Bottle Missing on a Lexmark C925/X925 Printer MFP

Document ID:SO6310
 
06/05/13 Properties  

Problem

82 Waste Toner Bottle Missing error; 82 error; Waste Toner Bottle Missing; Waste toner bottle missing service check; Printer error; Printer not working; Printer not responding; Waste toner bottle not recognized; Unrecognized waste toner bottle; Missing waste toner bottle

Solution

Overview
 

This article outlines the steps to address the 82 Waste Toner Bottle Missing error on a Lexmark C925/X925 Printer MFP. 

 

Troubleshooting
 

Step Action Click Image to Enlarge 
1

 

If this is the first time the message appears, power off the printer. Wait ten seconds and power it back on.

Did this clear the error?

Yes: Issue resolved.
No: Proceed with Step 2.

 

No Image
2

 

Power off the printer then remove and reinstall the waste toner bottle. See the steps below and the corresponding images on the right to locate and remove the waste toner bottle.

A. Open the front door (1) and lower the inner photoconductor locking door (2), (See Step A.)

B. Pull the toner bottle out and push it back in. Note: Make sure it seats properly.

Did this clear the error?
Yes: Issue resolved. The error can occur if the toner bottle is not properly inserted.

No: Contact Lexmark Technical Support for other troubleshooting suggestions.

 


Step A


Step B

 

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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