What you will see
NOTE: "Sent to Printer" messages are normal and dependent upon the driver's language monitor. This message can appear for up to five minutes.
The Lexmark product engineering (PE) team may have a driver solution for this set of observed symptoms. Please contact Lexmark Technical Support for further diagnoses and evaluation by members of Lexmark's engineering team.
When you call technical support, you should be prepared to provide the following information for this issue:
NOTE: UPD v2.6.1 or greater may be recommended for this particular issue. If this is recommended:
- Lexmark Communication Service (LCS)-dependent app (e.g., Lexmark Status Messenger ) may cease to function.
- Use Local Printer Management Agent (LPMA) version 1.0.85 or greater.
See Document ID: RE154 for UPD v188.8.131.52 release notes.
Still Need Help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.