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T64x & X64x Print Quality Tool – Skewed Print

Document ID:SO6650

Usergroup :External
05/29/13 Properties  


Skew; Diagonal print; Print out of alignment; Align; T64x; X64x; T64; T640; T642; T644; X642e; X644e; X646e


Issue description

The output printout is skewed or crooked.

Sample printout


Recommended troubleshooting

  1. Check the printer installation. Verify the printer is on a flat, even surface. Check for missing printer feet.
  2. Properly load the media into the tray. All the guides must be snug but not overly tight.
  3. Check for any obstruction in the paper path and clear the obstruction if one exists.
  4. If the skew is occurring on copies from an X64x scanner, make sure that the ADF tray guides are snug but not too tight.
  5. If defect persists, contact Lexmark Technical Support for additional troubleshooting suggestions.


Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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