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T64x & X64x Print Quality Tool – Faint Print (or Light Print)

Document ID:SO6651
 
05/28/13 Properties  

Problem

Faint print; Light print; Faded print; T64x; X64x; T640; T642; T644; X642e; X644e; X646e

Solution

Issue description
 

Your printer produces faint or light print.

Sample printout

 

Recommended troubleshooting
 

  1. Clear the paper path of any media, staples, or obstructions.
  2. Try printing on recommended media that is dry and fresh out of a ream.
  3. Check the toner level. Replace the print cartridge if the toner is low.
  4. Check the print cartridge for proper installation.
  5. Check the toner darkness setting. Increase the number if necessary. The maximum darkness setting is 10.
  6. If defect persists, contact Lexmark Technical Support to set up service for the printer.

 

Contacting Lexmark
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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