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Control Panel Displays "Page Account empty" Error Message

Document ID:SO7399
 
05/20/13 Properties  

Problem

No more remaining pages; Not printing or copying; Order more pages manually; Page bundle is 0; Zero pages left; Operator panel shows error;

Solution

Overview


A “Page account empty” error message appears on the printer control panel.

Illustration

 

Recommended Action


Order more pages manually from the printer control panel.

 

Procedure


Follow the steps below to order pages manually:

NOTE: This does NOT apply if the application is configured to order pages automatically.

Step Action
1 From the printer home screen, touch the My Pages application icon (  ).
2

Touch Order Pages.

Note: If “Manual reorder password” is enabled, then type the password.

3
Select a page bundle, and then touch Next > Charge Card. An order confirmation appears.
 
4
Touch OK.
 

NOTE: Click here for an illustration.

 

Still need help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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