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Control Panel Displays "Page Account empty" Error Message

Document ID:SO7399

Usergroup :External
05/20/13 Properties  


No more remaining pages; Not printing or copying; Order more pages manually; Page bundle is 0; Zero pages left; Operator panel shows error;



A “Page account empty” error message appears on the printer control panel.



Recommended Action

Order more pages manually from the printer control panel.



Follow the steps below to order pages manually:

NOTE: This does NOT apply if the application is configured to order pages automatically.

Step Action
1 From the printer home screen, touch the My Pages application icon (  ).

Touch Order Pages.

Note: If “Manual reorder password” is enabled, then type the password.

Select a page bundle, and then touch Next > Charge Card. An order confirmation appears.
Touch OK.

NOTE: Click here for an illustration.


Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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