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Lexmark MX6500e Scanner – Unable to Configure ‘My Shortcut’ Settings when Using the Embedded Web Server (EWS)

Document ID:SO7396
 
05/20/13 Properties  

Problem

Unable to create; Blank shortcut; Shortcut icon does not show; Does not work;

Solution

Overview
 

When you use the Embedded Web Server (EWS) to configure My Shortcut settings, the shortcut's icon does not appear in the Control Panel screen even if you seemed to have successfully configure it with the Embedded Web Server (EWS).

 

How to configure My Shortcut
 

My Shortcut’ is NOT configurable using EWS. To successfully create My Shortcut, you need to perform the procedure using the Control Panel menus.

NOTE: Configuring My Shortcut in EWS will only result in a blank icon appearing in the Control Panel screen.

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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