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'EC3.1 Firmware 'Release Notes' and 'Firmware Availability' for the Lexmark MX410, MX510, MX511, XM1140 and XM1145 (October '13)

Document ID:RE198
 
05/05/13 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (October 2013)

Version and download file information

Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).

 Printer Download File & Filename(s) Latest Firmware Code Level
  • MX410
  • MX510
  • MX511
  • XM1140
  • XM1145

Models with a 4" (101.6mm) operator panel

Lexmark_MX511dhe-MX511de-MX510de-MX410de.zip

  • LW20.SB.P329.spw43gr.FDN.PIR.E412.pirXXgre.fls
  • Lexmark MX511dhe-MX511de-MX510de-MX410de_P329_FWUpdate.exe


  • Printer Revision: LW30.SB4.P329
  • Engine Revision: FDN.PIR.E412
  • Network Revision: NW30.SB.N329

NOTES: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be affected.

 

Article Contents

 

 

Firmware availability
 

Firmware
Firmware Download File
Base model

Click here

See update methods below for additional firmware update instructions.

Macintosh users

The .fls file will require the PrinterFileLoader application to send the file.

DLE*-equipped models:
  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

*Downloadable language emulator

 

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Release Note History

Current Release Notes 

BASE: LW30.SB4.P329  

Specific to .P329 

  • The device's built-in Scan To Network (Basic) app is updated to Version 4.1.20 to improve MRC-compression functionality 
  • Addressed an issue that prevented you from canceling a large scan-to job when using an app on a low-memory device
  • Addressed an issue where the MRC compression setting in apps does not override current MRC compression setting in the device 

Functional Enhancements (Added or Improved)

NOTE: .P328 modifications are included in .P329.

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy
  2. Windows Server 2012 support
  3. 802.1x EAP outer identity
  4. Made auto-reboot-after-900-error an auto continuable Intervention Request (IR)
  5. Setting to disable Tray Linking even when media type/media size matches
  6. Added MRC compression option for PDF output. (hard disk required)
  7. Added support for TIFF JPEG compression
  8. Made Active Directory auto configuration improvements.
  9. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages. 
  10. Updated the versions of the pre-installed apps for eTask models: Scan to Network, Background and Idle Screen, Card Copy, Multisend (hard disk required)
  11. Fax support:
  • Created a Fax compatibility mode (reset basic fax settings)
  • Updated to latest Conexant patch for improved fax reliability
  • Fax ID to equal Fax Number
  • Separated Caller ID from other line monitoring features
  • Moved "Restore Fax settings to Factory Defaults" to User menu
  1. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file
  • Method to automatically capture log files to a USB flash drive upon device reboot
  • New link to Event Log Summary report via device's Reports menu
  1. Virtual Configuration Center (VCC):
  • Keys added for Toner level behavior, Raw print port, Hostname Resolution using DNS, Enable/disable disk encryption, and “SNMP Only” for supply alert options
  • Error messages are now returned by VCC Web Service
  • Importation and exportation of VCC settings in Spanish
  • Change to allow VCC to set netapps passwords without error
  • New capability to Import / Export certificates via VCC. *(Incompatible with earlier versions of firmware)

 

Field Issues, Fixes and Other Improvements

Messages/Errors

  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.11. 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors
  2. Addressed an issue that could lead to a 976 Service Network Software error
  3. Removed references to false 31.00 errors from the event logs.
  4. (FAX) Fixed false fax intervention request for 'line in wrong jack' message
  5. (FAX) Addressed an issue in which the "No analog line connected" message appears in spite of Line Features being disabled
  6. (FAX) Fixed JBIG2 being negotiated in error for driver to fax

Network/ Security

  1. Addressed an issue in which the device awakes from sleep if TCP port 9100 is opened
  2. Made change to allow first character of Hostname to be numeric
  3. Addressed connection delays associated with DNS lookup while using Active Directory
  4. Improved support for multi-domain Active Directory environments
  5. Improved wireless performance in weak signal environments
  6. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012
  7. Improved Active Directory domain join process
  8. Improved error handling when using Kerberos
  9. Improved the Omnikey Reader 5427CK performance
  10. Added support for the Identive Cloud 2700 card reader
  11. Added function access controls for Fax or Held Fax Jobs via EWS
  12. Fixed network share discovery using net BIOS.
  13. Added SNMP OID for the Asset Tag setting

User Control

  1. Improved user interface for factory reset and wiping operations
  2. Made improvements to the "Wipe All" setting function
  3. Made various user interface improvements on the operator panel/screen
  4. Provided a fix for a condition that prevented locking 'originalMediaSize' for ScanUIPrompt
  5. Addressed an issue in which the icons on the touchscreen are inadvertently rearranged 
  6. Addressed multiple translation issues
  7. User enhancements made to the embedded Web server (EWS)
  8. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS
  9. Fixed an issue that caused the EWS to load slowly

Scan to (eSF App/Solutions, Copy, Email, PC, Fax, Network Folder)

  1. Fixed email (gmail) functionality that stops working when MFPUsage is configured
  2. Addressed a condition in which using the BadgeAuthentication app could lead to a screen lock up
  3. Made interface changes to improve the efficiency of the Downtime Reports app
  4. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen
  5. Fixed USDA (SNF) Scan to Home directory with Kerberos
  6. Fixed an issue where ComboPrompt does not display properly on LDSS Print app
  7. Provided a fix for Black rectangles showing on screen of LDD workflows.
  8. Made various eSF framework enhancements.
  9. Added JFIF header support to eSF image file support. 
  10. Fixed an solutions App interface issue in which saved shortcut settings to overridden workflows were not getting displayed in the workflow screen
  11. Made improvements in LDAP addressbook lookup
  12. Provided a fix for Scan to Network Folder with Distributed File System (DFS) shares
  13. Addressed issue that could lead to faint thin artifacts at the bottom of copy output
  14. Addressed an issue leading to black edges appearing on edge to edge scans
  15. Added capability to Scan to Mac OSX guest share
  16. Added function access controls for Fax or Held Fax Jobs via EWS

Other Software/Device Functionality

  1. Corrected a minor fax job log issue
  2. Addressed various Job Accounting Log issues
  3. Fixed an issue causing printer jams on duplex letterhead job
  4. Addressed some issues that could lead to the device hanging intermittently
  5. The maximum sleep timeouts have been reduced to meet Blue Angel requirements
  6. Added targeted print performance improvements
  7. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled
  8. Addressed some minor barcode bitmap font issues
  9. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter
  10. Fixed a “resetting the printer” hang when canceling a forms job. (requires DLE installed)
  11. Provided a fix for slow printing in FMBC with OFIS+AS400. (requires DLE installed)

 

Engine

ENGINE: FDN.PIR.E412
 

Functional Enhancements

  1. Reduce power consumption while in sleep mode
  2. Slight throughput improvement when picking from tray3 or tray4
  3. Unsupported supply algorithm updated

Field Issues and Fixes
 

  1. Corrected an image placement error when printing on media much narrower than letter/A4. Intermittently prevalent with paper sizes down to A6 media with as much as a 1.5mm shift to the right its intended placement.
  2. Improved toner usage estimation in the lightest print darkness settings
  3. Fix for narrow media algorithm during large batch jobs and very specific timings

 

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NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC2 Release Notes (May 2013)

  • Printer Revision: LW20.SB4.P231
  • Engine Revision: FDN.PIR.E307
  • Network Revision: NW20.SB.N231

 

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams1Enabled ability to print from SharePoint
  18. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic, and Thai
  19. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  20. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  21. 508 Op-Panel Magnification
  22. 508 color inversion on screen
  23. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  24. MICR toner support (.E307)*
  25. Added calibration to allow broader electronics manufacturing tolerances (.E307)
  26. Place sensors in low power mode sooner to reduce power and extend sensor life (.E307)


* Engine

AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and SNMP fixes
  • Image length from multi-purpose feeder is now consistent with other sources. Previously, MPF image was short by about 0.5 to 0.75mm.


* Engine

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EC1.1 Release Notes (March 2013)

Base:  LW1.SB4.P133; Engine: FDN.PIR.E202

Functional Enhancements and Fixes

  1. Fix: Intermittent crashes when using the wireless option card
  2. Fix: Device may post inadvertent 31.40
  3. Fix: Device crash when using downloaded Solution's apps.
  4. Fix: Idle machine may exit sleep mode with a finisher option installed
  5. Fix: Possible 111.50 printhead error while in sleep mode with a finisher option installed
     

 

 

History

EC1 Release Notes (January 2013)

Functional Enhancements

  1. Fix for occasional 843.xx scanner errors while scanning on Flatbed (.P131t)
  2. Added support for Web Services (Touch screen printer models only)
  3. Added support for Webkit (Server based solutions with touch screen printer models only)
  4. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  5. Added Event Log summary report (in Configuration menu)
  6.  v7* upgrade
  7. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  8. Copy quality enhancements
  9. Wireless stability enhancements
  10. Some changes for Common Criteria
  11. Reduced power consumption while in low power mode (E108)
  12. Safe Mode support in (Configuration Menu (E108))
  13. Modified multi-purpose feeder pick algorithm to address skew issues with A6-size media
  14. Improved left margin starting point for pages originating from option trays
  15. Expanded context for auto-rebooting on critical errors

* Upgrade to Active Directory integration services. 

 

Field Issues and Fixes

  1. Various App robustness improvements
  2. Various 900.xx, 976, system timeout, and busy hang fixes
  3. Various translation enhancements
  4. Various security fixes
  5. Various performance enhancements
  6. Sleep button press enhancements
  7. Various Network and SNMP fixes
  8. Various strings & menus inconsistencies between webpage & operator panel fixes
  9. (from FDN.PIR.E079d) Fix for 111.50 error if front cover is opened at a particular point in the boot sequence
  10. (from FDN.PIR.E079d) Fix an issue where darkness correction may not be optimally applied after front cover is opened and closed
  11. (from FDN.PIR.E079f) Fix for issue where darkness correction not applied properly for late-in-life imaging units
  12. (from FDN.PIR.E079h) Fix potential issue for fan failing to start after opening/closing the printer front cover (affects MXx10 series and MS610de printer)
  13. Allow resuming to full print speed after machine has cooled in idle mode following a throughput slow down due to narrow media printing
  14. Load option tray prompt does not go away when loading option tray quickly while machine is in low power mode with a stapler option installed

 

NOTE: The release notes above are representative of all printer models that share the same firmware code levels. Some features or capabilities may not be available on your printer.

 

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Firmware Update Recommendations

 

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

 

If your printer is ... And... Then...
At the latest firmware level described in this article... Example only. You are experiencing an issue with the device Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function not identified in this article...

Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.

If printer firmware (Base) code ≤ .P231 and Engine code ≤ .E307

You are experiencing an issue with the device, or you would like to possibly enhance product functionality... Reference the Release Notes  to attempt to identify your issue, or continue to Step 2.

 

Step 2: Download and update printer firmware. See Firmware Availability above.

After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below.

 

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.FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 

 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded Web server.
USB utility Click here for example. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive Click here for example. A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

 

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How to Check Printer Firmware Levels 

 

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

 

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Contact Lexmark

Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the computer and printer for over-the-phone diagnostic purposes.

 

 



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