Firmware release notes (June 2014)
Version and download file information
Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).
|Printer||Download File & Filename(s)||Latest Firmware Code Level|
MX310 equipped with a 2.4" (60.96mm) operator panel.
*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer.
NOTE: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be affected.
|Standard base models
.See update methods below for firmware update instructions.
Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.
*Downloadable language emulator
Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 (P436) firmware
NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.
Field Issues, Fixes and Other Improvements:
Field Service related enhancements:
Field Issues and Fixes
EC3 BASE: LW30.SB2.P328
Functional Enhancements (Added or Improved)
Field Issues, Fixes and Other Improvements
Scan to (App, Copy, Email, PC, Fax, Network Folder)
Field Issues and Fixes:
AirPrint and the AirPrint Logo are trademarks of Apple Inc.
Field Issues and Fixes
Error code for this new intervention is "10.xx".
Error code for this new intervention is "24x.08".
An x denotes the originating tray number or location of the double-sheet feed.
Field Issues and Fixes
Functional Enhancements and Fixes
* Upgrade to Active Directory integration services.
**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.
Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.
|If your printer is ...||And...||Then...|
|At the latest firmware level described in this article... Example only.||You are experiencing an issue with the device||Stop here, and contact Lexmark Technical Support.|
|Specific to a DLE or other function not identified in this article...
Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.
If printer firmware (Base) code ≤ .P328 and Engine code ≤ .E412
|You are experiencing an issue with the device, or you would like to possibly enhance product functionality...||Reference the Release Notes in an attempt to identify your issue, or continue to Step 2.|
Step 2: Download and update printer firmware. See Firmware Availability above.
After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below.
Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.
|Firmware Flash Methods (.fls file extensions)
|Embedded Web Server (EWS)||Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware.||You have network access to the printer's embedded web server.|
|USB utility||Click here for detailed steps.||Seldom used, but a good alternative flash method for USB-attached printers|
|USB thumb drive||
Click here for recovery information if you have trouble utilizing this update method.
|A standalone printer without computer access|
|FTP||Click here for detailed steps.||No HTTP (EWS) access and no access to a Microsoft Windows-based computer|
|MarkVision Professional or the latest MarkVision Enterprise||Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads.||Large printer fleets|
|Printer File Loader
|Click here for detailed steps.||Macintosh users|
To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose.
Checking firmware levels via Printer Menu's Setting page:
|1||Press the Menu button on the Operator Panel.|
|3||Touch Menu Settings Page to start printing.|
Look for the code level under “Device Information”.
Checking firmware levels via the printer's embedded web server (EWS):
|1||Launch your internet browser application.|
|2||After http://, enter the printer's IP address.|
Click on Reports.
|4||Click on Device Information.|
If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce callbacks.