This article outlines the steps required to create and capture a spool or job file in a Macintosh environment. Capturing the spool file may prove useful in the analysis and troubleshooting of print errors and anomalies.
Follow the steps below:
Open the Terminal, type cd /tmp/ and press Enter to go to the tmp folder.
Create a test file while in the tmp directory. To do so, type:
vi filename.txt (e.g., vi jobfile.txt)
Reopen the Terminal, and type the following:
cd /etc/cups and press Enter to open the cups folder
In the second line, type FileDevice Yes and save changes.
Note: Enter username and password, if prompted. The Server will restart automatically. This allows the CUPS scheduler to create a job file in File Device.
Click on the Administration drop down, and select Modify Printer.
Note: Enter username and password, if prompted.
The Modify menu opens. Select Internet Printing Protocol (ipp) radio button, and click Continue.
Type file:/tmp/jobfile.txt in the Connection text box, and click Continue.
Note: The printer will print to a text file which is called the job file.
Do not change any other options. Click on Modify Printer.
Note: Clicking Modify Printer will restart cups.
Go to Printers tab, click on the Maintenance drop down, and select Print Test Page. Check if a job file is created in the file:/tmp/jobfile.txt location.
Still need help?
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