Thank you for your feedback

C792 & X792 – Printed Pages Are Creased or Wrinkled (Treeing)

Document ID:SO7128

Usergroup :External
04/08/13 Properties  


Paper wrinkled after printing; Treeing pages; Trees; Paper wrinkles; Standard; non-standard media


Defect Symptom 

The printed pages are creased or wrinkled, or the toner has a milky or running appearance on the media.

Click Image to Enlarge




  1. Ensure media is not curled.
  2. For better performance, acclimate the media to the environment while in the ream packaging.  
  3. Please test the printer by printing on heavier paper type, if possible.



Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.



Please enter the email address you would like to send a copy of this page to.