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C792 & X792 – 1-2-3 ITU Color Misalignment

Document ID:SO7104

Usergroup :External
04/08/13 Properties  


Print quality issue after replacing ITU module; Color Planes or Images not aligned; Misaligned; Color misalignment; 1-2-3 process;


Defect Symptom

Shown below is a severe 1-2-3 color misalignment that may be seen after maintenance (ITU) replacement or service action (Controller card replacement). This issue requires assistance with our Lexmark Technical Support.

Blue Arrow depicts the Scan (Left-to-Right on the page)
Red Arrow depicts the Process (Paper Feed Direction)



Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.



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