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A4, Landscape Documents Staple in the Wrong Position with the Lexmark X860, X862, and X864 MFPs in an Apple Macintosh Environment

Document ID:SO7507
 
04/07/14 Properties  

Problem

Stapling; Wrong corner; Improper placement; Wrong location; Staple; Stapling Issue; Multipage PDF; Multipage; Landscape; Orientation; Macintosh; OS X 10.

Solution

What you will see 

Installed driver option...
Staple position... When... 

Standard finisher

Incorrect bottom edge With Finishing Option set to 2 staples

 

Products affected

  • X860, X862 and X864 MFPs
  • Macintosh, OS 10.X
  • A4, landscape orientation 

 

Suggested Remedies

Option 1 – Select Reverse page orientation.

To do this:

  1. Open the document you would like to print.
  2. Select Print options.
  3. Select Layout.
  4. Select Reverse Page Orientation.

  1. Select "Preview".
  2. Print from "Preview". Recognize that the "Reverse page orientation" option is present under layout.

 

Option 2 – Alternatively, you can utilize a compatible driver with "Rotate 180"; i.e., HP Laserjet P2015 series Driver.

To do this:

  1. Set "Rotate 180º" on HP driver.
  2. Open the Lexmark X860 queue.
  3. Set "Print using..."= "HP Laserjet...
  4. "Rotate 180º" option will now be present under the Print Options window.

 

Still Need Help?

If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.



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