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'EC3.1 Base (.P329) and Engine (.E412) Firmware 'Release Notes' and 'Firmware Availability' for the Lexmark MX610, MX611 and XM3150 (October '13)

Document ID:RE196
 
03/26/13 Properties  

Problem

Firmware fixes

Solution

IMPORTANT NOTICE

If your engine code firmware level is lower than FDN.PIR.E310, then perform this update to ensure a specific fix is implemented for a particular hardware component. This fix prolongs or extends the life of this component and it can potentially extend the life of the device. 

 

 

Firmware release notes (October 2013)

Version and download file information

Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).

 Printer Download File & Filename(s) Latest Firmware Code Level
  • MX610
  • MX611
  • XM3150
This firmware is ONLY for MX610 & MX611 models with a 7" (177.8mm) operator panel.

Lexmark MX610de-MX611de-X611dhe.zip

  • LW30.SB.P329.blb70gr.FDN.PIR.E412.pirXXgre.fls
  • Lexmark_MX610de-MX611de-MX611dhe_P329_FWUpdate.exe

This executable (.exe) automates the firmware flash procedure and is compatible with Microsoft Windows. 

  • Printer Revision: LW30.SB7.P329
  • Engine Revision: FDN.PIR.E412
  • Network Revision: NW30.SB.N329


NOTE: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, and materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be affected.

 

Article Contents
 

 

Firmware availability


Firmware Firmware Download File
Base model

Click here.

See update methods below for additional firmware update instructions.

Macintosh users

The .fls file will require the PrinterFileLoader application to send the file.

*DLE-equipped models
DLE*-equipped models:
  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

*Downloadable language emulator

 

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Release Notes History
 

Current Release Notes 

BASE: LW30.SB7.P329  

Specific to .P329 

  • Updated the built-in Scan To Network (Basic) app to Version 4.1.20 to improve MRC-compression functionality 
  • Addressed an issue that prevented cancellation of large scan-to jobs when using an app on a low-memory device
  • Addressed an issue where the MRC compression setting in apps does not override current MRC compression setting in the device 

Functional Enhancements (Added or Improved)

NOTE: .P328 modifications are included in .P329.

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy
  2. Windows Server 2012 support
  3. 802.1x EAP outer identity
  4. Made auto-reboot-after-900-error an auto continuable Intervention Request (IR)
  5. Setting to disable Tray Linking even when media type/media size matches
  6. Added MRC compression option for PDF output. (hard disk required)
  7. Added support for TIFF JPEG compression
  8. Made Active Directory auto configuration improvements
  9. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages 
  10. Updated the versions of the pre-installed apps for eTask models: Scan to Network, Background and Idle Screen, Card Copy, Multisend (hard disk required)
  11. Fax support:
  • Created a Fax compatibility mode (reset basic fax settings)
  • Updated to latest Conexant patch for improved fax reliability
  • Fax ID to equal Fax Number
  • Separated Caller ID from other line monitoring features
  • Moved "Restore Fax settings to Factory Defaults" to User menu
  1. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file
  • Method to automatically capture log files to a USB flash drive upon device reboot
  • New link to Event Log Summary report via device's Reports menu
  1. Virtual Configuration Center (VCC):
  • Keys added for Toner level behavior, Raw print port, Hostname Resolution using DNS, Enable/disable disk encryption, and “SNMP Only” for supply alert options
  • Error messages are now returned by VCC Web Service.
  • Importation and exportation of VCC settings in Spanish
  • Change to allow VCC to set netapps passwords without error
  • New capability to Import / Export certificates via VCC *(Incompatible with earlier versions of firmware)

 

Field Issues, Fixes and Other Improvements

Messages/Errors

  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors
  2. Addressed an issue that could lead to a 976 Service Network Software error
  3. Removed references to false 31.00 errors from the event logs
  4. (FAX) Fixed false fax intervention request for 'line in wrong jack' message
  5. (FAX) Addressed an issue in which the "No analog line connected" message appears in spite of Line Features being disabled
  6. (FAX) Fixed JBIG2 being negotiated in error for driver to fax

Network/ Security

  1. Addressed an issue in which the device awakes from sleep if TCP port 9100 is opened
  2. Made change to allow first character of Hostname to be numeric
  3. Addressed connection delays associated with DNS lookup while using Active Directory
  4. Improved support for multi-domain Active Directory environments
  5. Improved wireless performance in weak signal environments
  6. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012
  7. Improved Active Directory domain join process
  8. Improved error handling when using Kerberos
  9. Improved the Omnikey Reader 5427CK performance
  10. Added support for the Identive Cloud 2700 card reader
  11. Added function access controls for Fax or Held Fax Jobs via EWS
  12. Fixed network share discovery using net BIOS.
  13. Added SNMP OID for the Asset Tag setting

User Control

  1. Improved user interface for factory reset and wiping operations
  2. Made improvements to the "Wipe All" setting function
  3. Made various user interface improvements on the operator panel/screen
  4. Provided a fix for a condition that prevented locking 'originalMediaSize' for ScanUIPrompt
  5. Addressed an issue in which the icons on the touchscreen are inadvertently rearranged 
  6. Addressed multiple translation issues
  7. User enhancements made to the embedded Web server (EWS)
  8. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS
  9. Fixed an issue that caused the EWS to load slowly

Scan to (eSF App/Solutions, Copy, Email, PC, Fax, Network Folder)

  1. Fixed email (gmail) functionality that stops working when MFPUsage is configured
  2. Addressed a condition in which using the BadgeAuth eSF app could lead to a screen lock up
  3. Made interface changes to improve the efficiency of the Downtime Reports app
  4. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen
  5. Fixed USDA (SNF) Scan to Home directory with Kerberos
  6. Fixed an issue where ComboPrompt does not display properly on LDSS Print app
  7. Provided a fix for Black rectangles showing on screen of LDD workflows
  8. Made various eSF framework enhancements
  9. Added JFIF header support to eSF image file support 
  10. Fixed an app (eSF) interface issue in which saved shortcut settings to overridden workflows were not getting displayed in the workflow screen
  11. Made improvements in LDAP addressbook lookup
  12. Provided a fix for Scan to Network Folder with Distributed File System (DFS) shares
  13. Addressed issue that could lead to faint thin artifacts at the bottom of copy output
  14. Addressed an issue leading to black edges appearing on edge to edge scans
  15. Added capability to Scan to Mac OSX guest share
  16. Added function access controls for Fax or Held Fax Jobs via EWS

Other Software/Device Functionality

  1. Corrected a minor fax job log issue
  2. Addressed various Job Accounting Log issues
  3. Fixed an issue causing printer jams on duplex letterhead job
  4. Addressed some issues that could lead to the device hanging intermittently
  5. The maximum sleep timeouts have been reduced to meet Blue Angel requirements
  6. Added targeted print performance improvements
  7. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled
  8. Addressed some minor barcode bitmap font issues
  9. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter
  10. Fixed a “resetting the printer” hang when canceling a forms job (requires DLE installed)
  11. Provided a fix for slow printing in FMBC with OFIS+AS400 (requires DLE installed)

 

Engine

ENGINE: FDN.PIR.E412
 

Functional Enhancements

  1. Reduce power consumption while in sleep mode
  2. Slight throughput improvement when picking from Tray 3 or Tray 4
  3. Unsupported supply algorithm updated

Field Issues and Fixes
 

  1. This corrected an image placement error when printing on media much narrower than letter/A4; it is intermittently prevalent with paper sizes down to A6 media with as much as a 1.5mm shift to the right its intended placement.
  2. Improved toner usage estimation in the lightest print darkness settings
  3. Fix for narrow media algorithm during large batch jobs and very specific timings

 

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NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC2.0 Base and EC3.2 Engine Release Notes (August 2013)

  • Printer Revision: LW20.SB7.P231
  • Engine Revision: FDN.PIR.E311
  • Network Revision: NW20.SB.N231 

Field Issues and Fixes

  • Extend life of bin full sensor on MX610 and MX611 devices by turning off the sensor LED during idle conditions when bin is not full.(.E311)
  • End-of-life output bin sensor behavior no longer results to a hard-stop of the printer; thus, allowing the machine to continue to operate. 

 

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EC2 Release Notes (May 2013)

Base: LW20.SB7.P231
Engine: FDN.PIR.E309 

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams1Enabled ability to print from SharePoint
  18. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages such as Hebrew, Arabic, and Thai.
  19. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  20. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  21. 508 Op-Panel Magnification
  22. 508 color inversion on screen
  23. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  24. Added MICR toner support (*.E309)
  25. Added calibration to allow broader electronics manufacturing tolerances (*.E309)
  26. Place sensors in low power mode sooner to reduce power and extend sensor life (*.E309)
     

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and SNMP fixes
  • Improved accuracy of toner usage reporting under special case scenario (*.E309)
  • Image length from multi-purpose feeder is now consistent with other sources. Previously, MPF image was short by about 0.5 to 0.75mm (*.E309)
     

* Engine Code. AirPrint and the AirPrint Logo are trademarks of Apple Inc.

 

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EC1.1 Release Notes (March 2013)

Base: LW1.SB7.P133
Engine: FDN.PIR.E202 

Field Issues and Fixes

  • Intermittent crashes when using the wireless option card
  • Device may post inadvertent 31.40
  • Device crash when using downloaded Solution's apps.
  • Idle machine may exit sleep mode with an installed finisher option (*.E202)
  • Possible 111.50 printhead error while in sleep mode with an installed finisher option (*.E202)
     

 

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EC1 Release Notes (January 2013)

Base: LW1.SB7.P131

Functional Enhancements

  1. Added support for Web Services (Touch screen printer models only)
  2. Added support for Webkit (Server based solutions with touch screen printer models only)
  3. Added wireless setup wizard for devices equipped with the optional wireless Internal Network Adapters (INAs)
  4. Added Event Log summary report and Safe Mode setting (in Configuration menu)
  5. Added v7* upgrade
  6. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  7. Some changes for Common Criteria
  8. Copy quality enhancement
  9. Enhancement on wireless stability
  10. Reduced power consumption while in low power mode (E108)
  11. Safe Mode support in (Configuration Menu) (E108)
  12. Modified multi-purpose feeder pick algorithm to address skew issues with A6-size media from MPF (E108)
  13. Improved left margin starting point for pages originating from option trays (E108)
  14. Expanded context for auto-rebooting on critical errors (E108)
     

* Upgrade to Active Directory integration services.

Field Issues and Fixes

  • Various App robustness improvements
  • Various 900.xx, 976, system timeout, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and SNMP fixes
  • Sleep button press improvement
  • Enhancement on wireless stability
  • Various strings & menus inconsistencies between webpage & operator panel fixes
  • Fix for 111.50 error if front cover is opened at a particular point in the boot sequence (from FDN.PIR.E079d)
  • Fix an issue where darkness correction may not be optimally applied after front cover is opened and closed (from FDN.PIR.E079d)
  • Fix for issue where darkness correction not applied properly for late-in-life imaging units (from FDN.PIR.E079f)
  • Fix potential issue for fan failing to start after opening/closing the printer front cover (affects MXx10 series and MS610de printer) (from FDN.PIR.E079h)
  • Allow resuming to full print speed after machine has cooled in idle mode following a throughput slow down due to narrow media printing (E108)
  • Load option tray prompt does not go away when loading option tray quickly while machine is in low power mode with a stapler option installed (E108)
  • Fix for invalid posting of 'load staples' while exiting low power mode (E108)
     

NOTE: The release notes above are representative of all printer models that share the same firmware code levels. Some features or capabilities may not be available on your printer.

 

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Firmware Update Recommendations

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

If your printer is ... And... Then...
At the latest firmware level described in this article... Example only. You are experiencing an issue with the device Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function not identified in this article...

Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.

If printer firmware (Base) code ≤ .P231 and Engine code ≤ .E311

You are experiencing an issue with the device, or you would like to possibly enhance product functionality... Reference the Release Notes  to attempt to identify your issue, or continue to Step 2.

  Step 2: Download and update printer firmware. See Firmware Availability above. After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below.

 

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.FLS file update methods  


Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.

Firmware Flash Methods (.fls file extensions) Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded Web server.
USB utility Click here for example. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive Click here for example. A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

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How to Check Printer Firmware Levels 


To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

Checking firmware levels via the printer's Embedded Web Server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

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Contacting Lexmark


Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the computer and printer for over-the-phone diagnostic purposes.



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