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EC5.0 'Base=.P543, Engine=.E509' Firmware 'Release Notes' and 'Firmware Availability' for the Lexmark MX310dn (April 2015)

Document ID:RE195

Usergroup :External
  Language  
03/26/13 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (April 2015)

Version and download file information

 Printer Firmware filename(s) Latest firmware code level

MX310 equipped with a 2.4" (60.96mm) operator panel

  • LW50.SB.P543.spw24gr.FDN.PIR.E618.pirXXgre.fls
  • Lexmark_MX310dn_P618_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. 

  • Printer revision (Base): LW50.SB2.P543-0
  • Engine revision: FDN.PIR.E618

NOTE: Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products to stop working; i.e., supplies, parts, materials (such as toners and inks), software, or interfaces. Authorized use of genuine products will not be affected.

 

Article contents

  

Firmware availability

Models
Firmware file...
Standard base models


Lexmark_MX310dn.zip

See update methods below for firmware update instructions.

DLE*-equipped models:
  • Form and Barcode
  • Prescribe
  • PrintCryption
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulator 

 

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Current LW50.SB2.P543 (EC5.0) release notes

 

Functional enhancements:

  • Support for a new laser scan unit (LSU) on mid-range mono devices
  • Dual Linearization update ( print quality improvement )
  • Improved supply support
  • Added optional capability to track device use
  • Improved fleet management capabilities
  • Support new 508 Kit
  • Google Cloud Print 2.0 (via an app (eSF) solution)
  • Performance improvement to OCR engine
  • Changed Auto Continue to be “On” by default

Updated pre-installed apps:

  • EcoSettings app – v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app – v3.11.0
  • Forms and Favorites app – v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app – v4.8.4
  • Card Copy app – v2.12.0
  • Multi Send app – v2.6.2
  • My Shortcut app – v1.5.7
  • SNF Premium – v4.8.4 (MX6500e only)
  • Barcode Discovery app – v1.1.7 (MX6500e only)
  • Scan to Sharepoint app – v2.15.0 (MX6500e only)
  • ADF Card Copy app – v1.2.0 (MX6500e only)

 

Field issues, security fixes and other improvements:

  • Addressed CVE-2014-3566 Padding Oracle on Downgraded Legacy Encryption 'POODLE' SSLv3 vulnerability
  • Addressed CVE-2015-0235 GHOST glibc gethostbyname buffer overflow vulnerability
  • Addressed CVE-2015-0204 Factoring RSA Export Keys FREAK vulnerability
  • Fix for 323.07 Finisher Errors on MS91x & MX91x platforms (Note: also requires newer version of Engine FW)
  • Fix to allow mono devices to send email alert on “Replace Cartridge” event
  • Fix for 950.01 crash when upgrading from EC0 to EC4 FW
  • Fix for an issue with uninstalling a license when a device PIN is set
  • Fixed Email Alert client to check the status of the VALIDATE CA field in the SMTP settings
  • Fix for sleep mode timeout change on EWS not taking effect for MS31x/MS41x devices
  • Fix for Imaging Unit custom supply notification levels
  • Change Help Instructions for a particular paper jam on MS91x/MX91x
  • Additions to SNMP table
  • Improvements to time reliability when NTP is disabled
  • Various improvements and fixes for network connections
  • Various optimizations and fixes for scan/copy workflows
  • Various fixes for paper handling
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes to improve firmware interaction with MVE
  • Various changes to shortcut handling
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for UCF support
  • Various fixes for eSF app handling
  • Improved support for CAC cards
  • Improved Kerberos support
  • Addressed numerous text and translation issues in a variety of languages
  • Addressed several UI issues with text wrapping or clipping incorrectly
  • Optimized OCR processing for Classify and Route
  • Improved memory utilization
  • Improved processing MRC and OCR jobs


Engine code release notes 

For FDN.PIR.618 for (MS310/MS410/MS510/MS610/MX310/MX410/MX510/MX610/MX611 series devices)

Changes since FDN.PIR.E509 include these functional enhancements:

  1. Support for alternate printhead technology
  2. Improved fleet management capabilities
  3. Improved toner level reporting accuracy in some circumstances
  4. Report the page count for supply items in Advanced Device Statistics
  5. Unsupported supply algorithm updated

And, these field issues and fixes:

  1. Added robustness to prevent a false 200.03 jam being raised when tray1 is empty on MS31x/MX31x/MS41x/MX41x models
  2. Added robustness to prevent a false 241.22 jam being raised when tray1 is empty on MS51x/MX51x/MS61x/MX61x models
  3. Fixed an issue introduced in FDN.DN.E412 where automatic darkness calibration was performed at every power on, even if disabled.
  4. Run A6 sized media at half speed to reduce paper skew
  5. Added capability via diagnostic engine settings to force multi-purpose feeder to run at half speed to reduce paper skew

 

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Release history

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

 

EC4.1 release notes 

Base: LW41.SB2.P454

  • Improved robustness and performance of scan-related functions - especially concurrent workflow jobs.
  • Improved memory management in specific low memory conditions
  • Addressed Openssl CVE-2014-0224 SSL/TLS MITM vulnerability
  • Addressed the OpenSSL security issues CVE-2014-3511, CVE-2014-5139 & CVE-2014-3509
  • Changed name of Lexmark Mobile Direct to Direct Mobile Print

 

EC4.05 release notes

Base: LW40.SB2.P439

Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 (P436) firmware

 

EC4 release notes

Base: LW40.SB2.P436

Functional Enhancements:

  • Added AccuRead OCR as a licensed firmware option
  • Integrated OCR/MRC/Secure/PDF-A options into all device scan workflows
  • Added PDF A/1b capability
  • Increased Address Book & Internal Accounts entries from 250 to 750
  • Added Lexmark Mobile Direct support
  • Added a method to change halftone linearization tables to address some print quality issues
  • Made several enhancements in VCC (Configuration Files) support
  • Added ability to select multiple shortcuts in E-mail Shortcuts workflow
  • Improved Managed Print Services data tracking capabilities


Field Issues, Fixes and Other Improvements:

  • Addressed the OpenSSL Security issue: TLS heartbeat read overrun (CVE-2014-0160)
  • Addressed an issue that could cause devices to drop off the network when waking from sleep mode
  • Allow user to continue to the Ready state when unsupported supplies are installed (but still does not allow user to print with unsupported supplies)
  • Made various user interface improvements on the operator panel/screen
  • Made minor enhancements to the EWS (embedded web server) interface
  • Addressed several issues that could lead to diverse 900.xx errors (e.g., 900.00, 900.12, 900.30, 900.36, 900.40, 900.43, 900.46, 900.80 & & 900.81 errors)
  • Fixed some issues of devices not printing correct output with certain PCL5 & PCL-XL print jobs
  • Fixed some issues of devices printing incorrect output or error pages with certain PDF or Postscript print jobs
  • Addressed multiple translation issues
  • Addressed some SNMP inconsistencies
  • Improved memory management in specific low memory conditions
  • Addressed some minor issues with the Device Statistics page
  • Addressed some minor issues with the Job Accounting log
  • Addressed some issues that could lead to the device hanging intermittently
  • Addressed an issue that could lead to a hang when printing from USB thumbdrive
  • Fixed a minor tray-linking issue
  • Made accessibility updates
  • Extended GARP/ARP Probe support
  • Fixed a wireless connection issue when using 802.1x and PEAP authentication
  • Enhanced support for OMNIKEY 5427 badge readers
  • Removed the "Enable Time to Hibernate" screen from the Initial Setup process
  • Changed default Hibernate setting from "Disabled" to "3 days" for certification purposes (Note that "Hibernate on Connection" default setting is still "Do Not Hibernate.")
  • Changed default Sleep timeout to 20 minutes (for certification purposes)
  • Allow fax footer to include "Print Time" or "Receive Time" of fax (based on an EWS setting)
  • Added multiple enhancements to aid in resolving customer fax issues
  • Addressed several fax-related issues
  • Addressed several FoIP (Fax over IP) issues
  • Fixed an issue in which a scan profile with MRC compression would use JPEG compression instead
  • Addressed an issue in which some Scan-to-Email default settings could change when choosing an email address from an LDAP server
  • Resolved some scan-related issues when using Image Capture
  • Addressed an issue that prevented EdgeErase function from working properly
  • Addressed an issue in which a Scan-to-FTP PDF file resulted in an "insufficient data for an image" when attempting to open the file
  • Improved the usability of the EWS shortcuts
  • Addressed an issue in which a user could not cancel a large scan-to job when using an app on a low-memory device
  • Added DisplayName attribute to LDAP support

Field Service related enhancements:

  • Made error logging improvements in device history pages and event log
  • Added support for GZIP Log link from EWS SE page on non-disk models
  • Corrected an issue in which the device page count could increment incorrectly when replacing system cards and then rebooting directly into the Diagnostics menu

Engine: FDN.PIR.E509

Functional Enhancements

  • Added cartridge and imaging unit part numbers to the MPS data, to aid MPS administrators when ordering replacement supplies
  • Unsupported supply algorithm updated

Field Issues and Fixes

  • Eliminate excessive pick attempts from Tray 1 on MS310/MS410/MX310/MX410 models when Tray 1 cannot link to another source
  • Added capability via diagnostic engine settings to disable advance start and smart runout for customers that experience excessive churn on EP system
  • Added capability via diagnostic engine settings to enable a double pick action from the multi-purpose feeder for customers experiencing paper skew from the MPF
  • Added capability via diagnostic engine settings to apply special darkness correction and halftone linearization tables for customers experiencing poor print quality on light gray scale images (requires RIP firmware P436 or later) 

 

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Firmware update instructions and decisions   

 

Step 1: Identify current code levels and follow the decisions below. See "How to check printer firmware levels"  

Important upgrade decisions:

If...
Then...
Base code is ≤ LW41.\\.P454 and engine code is  ≤ .E509
  1. Review the release notes to identify a needed fix or function.
  2. Read and eliminate all remaining decisions in this table.  
  3. Continue to Step 2.
Base code is already at EC5.0 (LW50), but my firmware requirements call for EC4.0 or EC4.05 - LW40.##.P436 or .P439

You must first revert to an intermediate code level of EC4.1 (LW41.##.P454).

  1. Go back to the product page to obtain EC4.1.
  2. Extract the .zip file contents.
  3. Send EC4.1 to the device.
  4. Once you have verified the device is at EC4.1, you can now send EC4.0 or EC4.05.
Failure to comply with these instructions will result in a 900 service error.

Click here for more information and device recovery instructions.

Base code is already at EC5.0 (LW50) as seen under Device Information (example), but I am still witnessing an issue with the device.

Search KnowledgeBase for another solution, or contact Lexmark Technical Support.

I have code installed that is not recognized in this article, or I have had a special build of firmware provided by members of Lexmark's product engineering team.
  1. Review the release notes to identify a needed fix or function. 
  2. Proceed to Step 2 only if you have confirmed the presence of the fix or function provided by your special build of firmware. 
  3. Contact Lexmark Technical Support if you need additional confirmation that this upgrade is safe.
I have DLE- specific firmware code.

Installed DLE as see under Device Information

DLE options include PrintCryption, Prescribe, IPDS, and Forms and Barcode.

DLEs are base-code dependent, so
  1. Review the release notes to identify a needed fix or function.
  2. Contact Lexmark Technical Support to request a DLE-specific version of this code level.
  3. You will be asked what type of DLE card is installed in the device.
  4. Click here if you installed a DLE and received an error.

 

Step 2: Download and extract the .zip file. See Firmware availability above.

The .zip file contains the following files:

    • Firmware.fls file
    • Automated firmware update tool (.exe) for users of Microsoft Windows
    • PrinterFileLoader for Macintosh users
    • README update instructions
    • Release notes 

 

 Step 3: Update the printer.  

 

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.FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.  

Firmware flash methods (.fls file extensions)
Information Recommended use
The device Web page or embedded Web server (EWS

Open your Internet browser and enter the device's IP address. Select Settings > Update Firmware.

Click here for an example.

This is the preferred firmware update method if:

  • The device is connected to your network, and
  • HTTP (port 80) is enabled allowing you to access its EWS, and
  • Access controls are not limiting remote management.
USB utility Click here for an example. This is an alternative flash method for USB-attached printers in a Microsoft environment.
USB thumb drive Click here for an example.

This alternative flash method is used only if:

  • You have a standalone device, and
  • No access to a computer, and
  • Access controls are not limiting flash drive access.
FTP Click here for detailed steps.

This alternative flash method is used only if:

  • The device has HTTP (EWS) disabled, and
  • There is no access to a Microsoft Windows computer, and
  • FTP (port 21) is enabled on both the printer and the network, and
  • Access controls are not limiting FTP function.
MarkVision Enterprise

Visit http://www.lexmark.com/en_us/products/smart-mfp/device-management.html.

Download the latest User's Guide and perform a search on Print Server updates or Generic File downloads.

Large fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. This is an alternative flash method for USB-attached devices in an Apple environment.

  

 

 

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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

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Contact Lexmark

If you require additional assistance, please close this window, go to your product's support page and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 



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