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Offending Command Error or No Output with Adobe Distiller or Converting Print Output to EPS or PDF

Document ID:SO472
03/17/14 Properties  


EPS file cannot be processed; Error converting EPS to form; Lines are too long; Offending command: version cvi 2016... ge...; Error: typecheck; OffendingCommand: ifelse ]%% Stack: 5.54051e+11;


Optra Forms; Design; Convert Image; EPS file; Binary data created by PostScript driver; Encapsulated PostScript; UPD PostScript driver


What you will see

An Offending command error or no print output when performing one of these functions that require PostScript (PS) driver interpretation:

  • Conversion or creation of encapsulated postscript (EPS)
  • Conversion or creation of a portable document format (PDF) document via Adobe Distiller.


Affected Products:

  • Universal or model-specific PS drivers
  • All laser printers 
  • Adobe Distiller 10 (Detected)
  • Optra Forms
  • Other applications that may not be parsing binary data correctly


Suggested Remedy

You will need to switch the Output Protocol to ASCII since the driver's default selection is often Tagged Binary or TBCP.

To do this:

  1. Open Printer Properties.
  2. Click on the PostScript, PostScript Options or Device Settings tab as this selection will be dependent upon the PostScript driver version.
  3. Select ASCII-85.
  4. Click OK or Apply.

Microsoft location (click images to enlarge)

Device Settings > ASCII


UPD and Model Specific PS location: 

PostScript Options > ASCII85


Specific to users with the Optra Forms option only: Recreate the EPS file after making this setting change. You will then re-import the EPS file into Optra Forms Design and eventually it gets re-incorportated into an Optra Forms form. Drivers do not include a TIFF preview in EPS files, so nothing appears in the Optra Forms Design program for the converted form. Optra Forms Design cannot render PostScript to the screen; it relies on a preview image to display on the screen. Although no preview image is displayed, PostScript is sent to the printer when the form is actually printed.


Still Need Help?

If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.


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