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How Do I Setup My Replacement or Exchange Lexmark Inkjet Printer or All-In-One; Re-Sync Your Printer to Your Wireless Network

Document ID:HO3615
 
03/01/13 Properties  

Problem

Replacement Inkjet printer; Exchanged; Swapped; Warranty; Configuration; Reconfigure; Re-association; Rejoin network; Reconnect to router; Rejoin network; Connection failure; Unable: Reconnect replacement printer; Join new printer to network; Cannot get replacement printer to communicate; Cannot print; Unable to scan; Sync network; How to get printer back on wireless network;

Environment

Windows XP (32-bit); Windows XP Professional (64-bit); Windows Vista (32-bit); Windows Vista (64-bit); Windows 7 (32-bit); Windows 7 (64-bit); Windows 8 (32-bit); Windows 8 (64-bit); Windows Server 2003 (32-bit); Windows Server 2003 (64-bit); Windows Server 2008 (32-bit); Windows Server 2008 (64-bit);

Solution

Where to begin
 

IMPORTANT! Before you begin, ensure that the printer is already set up and you are able to print a test page or make a copy.

Select your printer's connection method:


NOTE:
For Apple Macintosh Users, click here.

 

USB Reconfiguration Procedure


Summary of steps:

Step Action
1


Remove your current printer object. See printer object removal instructions below.

Why? This will prevent the creation of duplicate printer objects and eliminate future confusion.
 

2


Verify the connection of the USB cable to both printer and computer. (Click image to enlarge it.)


 

3
Turn on the new printer and watch the operating system's Plug-n-Play locate the printer and install a new printer object.
 
4


Verify the creation of your new printer object.

Note: The new printer object is found in the same location as the printer object removal process below.
 

5


Set the printer as Default if desired.

Note: Click here to see the steps on how to set your printer as default.
 

6
Print a job to your new printer to verify communication.
 
7
Scan to your All-In-One using the Lexmark Printer Home to further test your printer.
 

IMPORTANT! This procedure is essential to the Lexmark Printer Home application recognizing your new printer.

 

Printer Object Removal  


Follow the instructions for your operating system.

NOTE: This does not remove software driver files. It only temporarily removes your printer object.

Microsoft Windows 8 Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP

1. With a touchscreen-capable device, swipe up while on the Start screen and touch the All apps icon OR with a mouse, right-click anywhere on the Start screen and then click All apps.

2. On the Apps screen, swipe or scroll to the right and find the Windows System category.

3. Press or click on the Control Panel icon.

Tip! With a keyboard, press the WIN key logo and X keys together to access the Power User Menu, which has a shortcut for Control Panel.

4. Click on Devices and Printers.

5. Right-click on the installed printer object, for example, Lexmark S600 Series.

6. Click on Remove Device from the drop-down menu.

1. Click on .

2. Click on Devices and Printers.

3. Right-click on the installed printer object, for example, Lexmark S600 Series.

4. Click on Remove Device from the drop-down menu.

1. Click on .

2. Click on Control Panel.

3. Click on Hardware and Sound.

4. Click on Printers.

5. Right-click on the printer object; for example, Lexmark S600 Series.

6. Click on Delete from the drop-down menu.

1. Click on Start.

2. Click on Printers and Faxes.

3. Right-click on the printer object; for example, Lexmark S600 Series.

4. Click on Delete from the drop-down menu.

Category View: Open Control PanelHardware and Sound > View Devices and Printers Category View:  > Control PanelHardware and Sound > View Devices and Printers Classic View:  > Control PanelView Printers XP Classic view path: 
Click Start > Settings > Printers and Faxes

 

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How to Rejoin your Printer to the Wireless Network using the Lexmark Wireless Setup Utility or Lexmark Printer Home


IMPORTANT!
In order to re-sync your printer to your wireless network, you will need your router's Wi-Fi settings. You will need your Service Set Identifier (SSID), Security type (WEP, WPA2, NONE) and your Network Key or Passphrase. Click here for an example.

There are two methods to access the Wireless Setup Utility:

1.  can be found in your Program Group list  under Windows logo start icon > All programs > Lexmark #### Series > Wireless Setup; or

2.  or ) can be found within the Lexmark Printer Home shortcut under the Settings tab. Or, find this application under the  program group list. 

NOTE: Only applies to new products released after 2009.

This procedure involves two steps.

Step 1: Rejoin your wireless network. To do this:

Step Action
1


Remove your current printer object. See the printer object removal instructions above.

Why? This will prevent the creation of duplicate printer objects and eliminate future confusion.
 

2


Verify the connection of the USB cable to both printer and computer. (Click image to enlarge it.)


 

3
Turn on the new printer and watch the operating system's Plug-n-Play locate the printer and install a new printer object.
 
4


Verify the creation of your new printer object.
 

Note: The new printer object is found in the same location as the printer object removal process below.
 

5


Print a test page to verify communication with the printer.
 

6
Rejoin your wireless network using the Wireless Setup Utility. Click here for instructions, or open this utility and reconfigure your printer to re-join your wireless network.
 
7
Proceed to Step 2.
 

Step 2: Create a new port. This will allow you to print again. This will have to be performed for each computer on your network. To do this:

  • Windows XP users, click here for instructions.
  • Microsoft Windows Vista, Windows 7, and Windows 8 users, click here for instructions.

IMPORTANT! Repeat Step 2 on all client computers on your network that will require access to the printer.

Lastly, print and scan to your device using the Lexmark Printer Home or some other application.

 

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Reconfiguration of Exchange Printer using Wi-Fi Protected Setup (WPS)


This procedure involves two steps.

Step 1: To do this you will need to rejoin your wireless network using your router's WPS feature. Click here for additional assistance.

Step 2: Create a new port. This will have to be performed for each computer on your network. To do this:

  • Windows XP users, click here for instructions.
  • Microsoft Windows Vista, Windows 7, and Windows 8 users, click here for instructions.

IMPORTANT! Repeat Step 2 on all client computers on your network that will require access to the printer.

Lastly, print and scan to your device using the Lexmark Printer Home or some other application.

 

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Reconfiguration of Exchange Printer using Ethernet cable connection


To do this:

  1. Disconnect the Ethernet cable from the old printer.
  2. Connect the Ethernet cable to the new printer.
  3. Create a new port. This will have to be performed for each computer on your network.
  • Windows XP users, click here.
  • Microsoft Windows Vista, Windows 7, and Windows 8 users, click here.

IMPORTANT! Repeat Step 2 on all client computers on your network that will require access to the printer.

Lastly, print and scan to your device using the Lexmark Printer Home or some other application.

 

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Still Need Help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will need the machine/model type and serial number (SN) of your printer.
Please call from near the computer and printer, in case the technician asks you to perform a task on one of these devices.

 



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