'EC2 Firmware 'Release Notes' and 'Firmware Availability' for the Lexmark MS710, MS711, MS810, MS811, MS812 and MS5163dn (May '13)

Document ID:RE186
 
02/19/13 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (May 2013)

File name and version 

 Printer Download File Filename(s) Latest Firmware Code Level
  • MS710
  • MS711
  • MS810
  • MS811
  • MS812
  • M5163dn
Lexmark MS710-MS711-MS810-MS811-MS812.zip
  • LW1.DN.P231.den24gr.FDN.DN.E410.denXXgre.fls
  • Lexmark MS710-MS711-MS810-MS811-MS812_P231-E410_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. 

 
  • Printer Revision: LW20.DN.P231
  • Engine Revision: FDN.DN.E410 
  • Network Revision: NW20.DN.N231

NOTES: This firmware is only for MS81x and MS71x models equipped with a 2.4" (60.96mm) operator panel. Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements.  

 

Article Contents

 

  

Firmware availability
 

Firmware
Firmware Download File
Base model

Click here

See update methods below for firmware update instructions.

Macintosh users

The .fls file will require the PrinterFileLoader application to send the file.

 

 DLE*-equipped models.
 Font or barcode card-equipped models

Contact Lexmark Technical Support

Prescribe card-equipped models
IPDS card-equipped models

 *Downloadable language emulator

 

 

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Release Note History

 

Current EC2 Release Notes (May '13)

Functional Enhancements

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams
  18. Enabled ability to print from SharePoint
  19. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic and Thai
  20. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  21. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  22. 508 Op-Panel Magnification
  23. 508 color inversion on screen
  24. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  25. MICR toner support (.E410)*
  26. Support for MX6500e MFP option (.E410)
  27. Support for staple and hole-punch finisher option (.E410)
  28. Added calibration to allow broader electronics manufacturing tolerances (.E410)
  29. Enable a continuable stop for older fusers that were programmed for non-continuable stop (.E410)
  30. Extended multi-feed flushing to duplex pages from multi-purpose feeder (introduced in FDN.DN.E305 for pages from trays) (.E410)
  31. Addressed limited support for banner media (.E410)
  32. Added additional sensor tests for diagnosis purposes (.E410)

    * Engine

AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes
 

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and occurredxes
  • Fix for issue where the first few pels of first scan line on the page were absent or white (.E410)*
  • Fix for a rare 912.44 error that occurred when a multi-feed is detected on the last page of a duplex staple job (.E410)
  • Addressed false detection of media loaded when prompted to "Load Paper" in the multi-purpose feeder (.E410)
  • Eliminated the potential for a misleading fan error when powering on the device without the fuser installed (.E410)
  • Updated transfer voltages applied to duplex pages (.E410)

* Engine

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History

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC1.1 Release Notes (January '13)

Functional Enhancements

  1. New intervention/message to warn customers when printing too many Vinyl Labels on MS81x models.

Error code for this new intervention is "10.xx".

  1. New intervention/message when double-sheet feeds are detected and flushed to the output bin.

Error code for this new intervention is "24x.08".

x denotes the originating tray number or location of the double-sheet feed.

  1. Enhanced the supply related email alerts by including the custom message (if one is defined) in the e-mail.

Field Issues and Fixes

  1. Fixed a bug where e-mail alerts were not being sent out for the Nearly Low and Replace levels on supplies (e.g. Cartridge)
  2. Fixed a bug where an installed font card was not reported correctly on the Menu Settings Page report
  3. Fixed a PPDS bug for when printing on certain paper sizes
  4. Fixed a bug (crash) when password protecting a user flash option card
  5. Fixed a bug with Wipe All Settings
  6. Fixed 3 bugs with the Solutions Framework (touch screen models only)

 

 

EC1 Release Notes (Nov '12)

 

Functional Enhancements and Fixes

  1. Added support for Web Services (touch screen models only)
  2. Added support for WebKit (Server based solutions, touch screen models only)
  3. Added Event Log summary report (in Configuration menu)
  4. Added Safe Mode setting (in Configuration menu)
  5. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  6. v7* upgrade
  7. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  8. Added Clip mode for A4 Fuser setting (in Configuration menu)
  9. Added Roller Kit** messaging
  10. Added support for hot roll fuser models (MS71x)
  11. Added Stapler Test (in Finishing menu)

* Upgrade to Active Directory integration services.

**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.


  Fixes

  1. Various 900.xx, 976, and busy hang fixes
  2. Various translation enhancements
  3. Various security fixes
  4. Various performance enhancements
  5. Various Network and SNMP fixes
  6. Sleep button press improvement

 

 

 

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Firmware Update Recommendations

 

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

If your printer is ... And... Then...
At the latest firmware level described in this article... You are experiencing an issue with the device Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function not identified in this article...

Click here for an example "Menu Settings" page that illustrates a printer with an installed DLE option card.

If your printer firmware code level is at  LW1.DN2.P153 or below....

You are experiencing an issue with the device, or you would like to possibly enhance product functionality... Reference the Release Notes in an attempt to identify your issue, or continue to Step 2.

  

Step 2: Download and update printer firmware. See Firmware Availability above.

After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below

 

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 Other .FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 

 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded web server.
USB utility Click here for detailed steps. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive

Not supported at this time. (5/1/2013)

Click here for recovery information if you have already attempted utilizing this update method.

A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

 

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How to Check Printer Firmware Levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

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Contact Lexmark

Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the computer and printer for over-the-phone diagnostic purposes.

 

 



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