'EC2 Firmware 'Release Notes' and 'Firmware Availability' for the Lexmark MS710, MS711, MS810, MS811, MS812 and MS5163dn (May '13) |
Document ID:RE186 |
| 01/28/13 | Properties |
Firmware release notes (May 2013)
File name and version
| Printer | Download File & Filename(s) | Latest Firmware Code Level |
|
Lexmark MS710-MS711-MS810-MS811-MS812.zip
*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. |
|
NOTES: This firmware is only for MS81x and MS71x models equipped with a 2.4" (60.96mm) operator panel. Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements.
| Firmware |
Firmware Download File |
| Base model |
See update methods below for firmware update instructions. Macintosh users The .fls file will require the PrinterFileLoader application to send the file.
|
| DLE*-equipped models. | |
| |
|
*Downloadable language emulator
Current EC2 Release Notes (May '13)
Functional Enhancements
* Engine
AirPrint and the AirPrint Logo are trademarks of Apple Inc.
Field Issues and Fixes
* Engine
History
NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.
EC1.1 Release Notes (January '13)
Functional Enhancements
Error code for this new intervention is "10.xx".
Error code for this new intervention is "24x.08".
x denotes the originating tray number or location of the double-sheet feed.
Field Issues and Fixes
Functional Enhancements and Fixes
* Upgrade to Active Directory integration services.
**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.
Fixes
Firmware Update Recommendations
Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.
| If your printer is ... | And... | Then... |
| At the latest firmware level described in this article... | You are experiencing an issue with the device | Stop here, and contact Lexmark Technical Support. |
| Specific to a DLE or other function not identified in this article... Click here for an example "Menu Settings" page that illustrates a printer with an installed DLE option card. |
||
|
If your printer firmware code level is at LW1.DN2.P153 or below.... |
You are experiencing an issue with the device, or you would like to possibly enhance product functionality... | Reference the Release Notes in an attempt to identify your issue, or continue to Step 2. |
Step 2: Download and update printer firmware. See Firmware Availability above.
After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below
Other .FLS file update methods
Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.
| Firmware Flash Methods (.fls file extensions) |
Information | Recommended Use |
| Embedded Web Server (EWS) | Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. | You have network access to the printer's embedded web server. |
| USB utility | Click here for detailed steps. | Seldom used, but a good alternative flash method for USB-attached printers |
| USB thumb drive |
Not supported at this time. (5/1/2013) Click here for recovery information if you have already attempted utilizing this update method. |
A standalone printer without computer access |
| FTP | Click here for detailed steps. | No HTTP (EWS) access and no access to a Microsoft Windows-based computer |
| MarkVision Professional or the latest MarkVision Enterprise | Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. | Large printer fleets |
| Printer File Loader (USB-Macintosh) |
Click here for detailed steps. | Macintosh users |
How to Check Printer Firmware Levels
To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose.
Checking firmware levels via Printer Menu's Setting page:
| 1 | Press the Menu button on the Operator Panel. |
| 2 | Touch Reports. |
| 3 | Touch Menu Settings Page to start printing. |
| 4 |
Look for the code level under “Device Information”. |
Checking firmware levels via the printer's embedded web server (EWS):
| 1 | Launch your internet browser application. |
| 2 | After http://, enter the printer's IP address. |
| 3 |
Click on Reports. |
| 4 | Click on Device Information. |
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the computer and printer for over-the-phone diagnostic purposes.