Printer Object Fails to Disappear After Uninstalling the Printer Driver in Windows 8

Document ID:SO7342
 
01/15/13 Properties  

Solution

What you may see

 

After a successful uninstall of the printer driver or print queue, the print object remains listed in your list of installed printers.  

The Print Object cannot be used for printing and you can no longer access Printer Properties.

 

 

What to try

Reinstall the driver but consider the associated outcomes and suggestions.  

Different outcomes...You should... 

A new print object is created or the existing print object is associated with the printer driver... 

Try to print using the newly associated printer driver.
The new print object is named "Lexmark Universal Fax"...Try to print anyway. If you are successful, you can rename the print object with the proper name.
The new print object is created but with 'USB' appended at the end of the name even with a network connection...Try to print anyway. If you are successful, you can rename the print object to remove the USB reference.

 

Still Need Help?

If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.

 



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