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Firmware 'Release Notes' and 'EC3 Firmware Availability' for the Lexmark MS810de, M5155, and M5163 (October '13)

Document ID:RE185
01/14/14 Properties  


Firmware fixes


Firmware release notes (October 2013)

Version and download file information

Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).

 Printer Download File Filename(s) Latest Firmware Code Level

  • MS810e
  • M5155
  • M5163

MS81x single function printer equipped with a 4.3" (109.22mm) color touch screen.

  • LW30.DN.P328.den43gr.FDN.DN.E509.denXXgre.fls
  • Lexmark M810e_P328_FWUpdate.exe*

*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer. 

  • Printer Revision (Base): LW30.DN4.P328-0 (EC3)
  • Engine Revision: FDN.DN.E509-0
  • Network Revision: .N328-0

NOTE: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be impacted.




Firmware availability

To download file...
Standard base models

Click here

.See update methods below for firmware update instructions.

Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.


DLE*-equipped models:
  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulator



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Release notes history

 Current EC3 Release Notes

BASE: LW30.DN4.P328

Functional Enhancements (Added or Improved)

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy.
  2. Windows Server 2012 support.
  3. 802.1x EAP outer identity.
  4. Made auto-reboot-after-900-error an auto continuable intervention request (IR).
  5. Setting to disable Tray Linking even when media type/media size matches.
  6. Made Active Directory auto configuration improvements.
  7. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages.
  8. Updated the versions of the pre-installed apps.
  9. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file.
  • Method to automatically capture log files to a USB flash drive upon device reboot.
  • Removed references to false 31.00 errors from the event logs.
  • New link to Event Log Summary report via device's Reports menu,
  1. Virtual Configuration Center (VCC):
  • Keys added: Toner level behavior, Raw print port, Hostname Resolution using DNS, Enable/disable disk encryption, “SNMP Only” for supply alert options
  • Error messages now returned by VCC Web Service.
  • Importation and exportation of VCC settings in Spanish.
  • Change to allow VCC to set netapps passwords without error.
  • New capability to Import / Export certificates via VCC. *(Incompatible with earlier versions of firmware)


Field Issues, Fixes and Other Improvements


  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors.
  2. Addressed an issue that could lead to a 976 Service Network Software error.
  3. Addressed random 176.00 Cage Fan Stall error when printer is asleep and large Forms DLE print job is sent.

Network/ Security

  1. Addressed an issue in which the device awakes from sleep if TCP port 9100 is opened.
  2. Made change to allow first character of Hostname to be numeric.
  3. Improved wireless performance in weak signal environments.
  4. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012.
  5. Addressed connection delays associated with DNS lookup while using Active Directory.
  6. Improved Active Directory domain join process.
  7. Improved support for multi-domain Active Directory environments.
  8. Improved error handling when using Kerberos.
  9. Improved the Omnikey Reader 5427CK performance.
  10. Added support for the Identive CLoud 2700 card reader.
  11. Added SNMP OID for the Asset Tag setting.

User Control

  1. Improved user interface for factory reset and wiping operations.
  2. Made improvements to the "Wipe All" setting function.
  3. Made various user interface improvements on the operator panel/screen.
  4. Addressed multiple translation issues.
  5. User enhancements made to the embedded Web server (EWS).
  6. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS.
  7. Fixed an issue that caused the EWS to load slowly.

Other Software/Solutions/Functionality

  1. Addressed various Job Accounting Log issues.
  2. Fixed an issue causing printer jams on duplex letterhead job.
  3. Addressed some issues that could lead to the device hanging intermittently.
  4. Made interface changes to improve the efficiency of the Downtime Reports app.
  5. Addressed a condition in which using the BadgeAuth eSF app could lead to a screen lock up.
  6. The maximum sleep timeouts have been reduced to meet Blue Angel requirements.
  7. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen.
  8. Fixed an issue where ComboPrompt does not display properly on LDSS Print app.
  9. Provided a fix for Black rectangles showing on screen of LDD workflows.
  10. Made various app (eSF) framework enhancements.
  11. Added JFIF header support to app (eSF) image file support.
  12. Fixed an app (eSF) interface issue in which saved shortcut settings to overridden workflows were not getting displayed in the workflow screen.
  13. Added targeted print performance improvements.
  14. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled.
  15. Addressed some minor barcode bitmap font issues.
  16. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter.
  17. Fixed a “resetting the printer” hang when canceling a forms job. (requires DLE installed)
  18. Provided a fix for slow printing in FMBC with OFIS+AS400. (requires DLE installed) 



Functional Enhancements

  1. Reduce energy consumption of the device when in sleep mode.
  2. Turn off main fan immediately after printing when in Quiet Mode.
  3. Improved support for banner media.
  4. Unsupported supply algorithm updated.

    Field Issues and Fixes
  1. Improved robustness to small interpage gaps which previously resulted in 202.05 paper jams.
  2. Flush pages to output and repick any blank pages when interpage gap is too small to benefit from above robustness improvement.
  3. Fix for possible 202.17 errors when duplexing and mixing letter and label media types.
  4. Fix for some 202.17 errors on first page of job when the supply voltage is low.
  5. Improved toner usage estimation in the lightest settings.
  6. Improved performance when duplexing and stapling by eliminating a source of delay between duplex staple sets.
  7. Do not flush multifeeds if the page will be hole-punched, avoiding a possible jam in the punch mechanism.
  8. Fix for narrow media algorithm during large batch jobs and very specific timings.


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NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC2 Release Notes (May '13)

Functional Enhancements

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added ability for a WebApp to reset the Homescreen time-out timer
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams
  18. Enabled ability to print from SharePoint
  19. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic and Thai
  20. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  21. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  22. 508 Op-Panel Magnification
  23. 508 color inversion on screen
  24. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  25. MICR toner support (.E410)*
  26. Support for MX6500e MFP option (.E410)
  27. Support for staple and hole-punch finisher option (.E410)
  28. Added calibration to allow broader electronics manufacturing tolerances (.E410)
  29. Enable a continuable stop for older fusers that were programmed for non-continuable stop (.E410)
  30. Extended multi-feed flushing to duplex pages from multi-purpose feeder (introduced in FDN.DN.E305 for pages from trays) (.E410)
  31. Addressed limited support for banner media (.E410)
  32. Added additional sensor tests for diagnosis purposes (.E410)

    * Engine

AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and occurredxes
  • Fix for issue where the first few pels of first scan line on the page were absent or white (.E410)*
  • Fix for a rare 912.44 error that occurred when a multi-feed is detected on the last page of a duplex staple job (.E410)
  • Addressed false detection of media loaded when prompted to "Load Paper" in the multi-purpose feeder (.E410)
  • Eliminated the potential for a misleading fan error when powering on the device without the fuser installed (.E410)
  • Updated transfer voltages applied to duplex pages (.E410)

* Engine


EC1.1 Release Notes (January '13)

Functional Enhancements

  1. New intervention/message to warn customers when printing too many Vinyl Labels on MS81x models.

Error code for this new intervention is "10.xx".

  1. New intervention/message when double-sheet feeds are detected and flushed to the output bin.

Error code for this new intervention is "24x.08".

x denotes the originating tray number or location of the double-sheet feed.

  1. Enhanced the supply related email alerts by including the custom message (if one is defined) in the e-mail.

Field Issues and Fixes

  1. Fixed a bug where e-mail alerts were not being sent out for the Nearly Low and Replace levels on supplies (e.g. Cartridge)
  2. Fixed a bug where an installed font card was not reported correctly on the Menu Settings Page report
  3. Fixed a PPDS bug for when printing on certain paper sizes
  4. Fixed a bug (crash) when password protecting a user flash option card
  5. Fixed a bug with Wipe All Settings
  6. Fixed 3 bugs with the Solutions Framework (touch screen models only)



EC1 Release Notes (Nov '12)


Functional Enhancements and Fixes

  1. Added support for Web Services (touch screen models only)
  2. Added support for WebKit (Server based solutions, touch screen models only)
  3. Added Event Log summary report (in Configuration menu)
  4. Added Safe Mode setting (in Configuration menu)
  5. Added wireless setup wizard for devices equipped with the optional wireless internal network adapter
  6. v7* upgrade
  7. New Non-Lexmark Return Program (NLRP) messaging for supplies that are not genuine Lexmark supplies
  8. Added Clip mode for A4 Fuser setting (in Configuration menu)
  9. Added Roller Kit** messaging
  10. Added support for hot roll fuser models (MS71x)
  11. Added Stapler Test (in Finishing menu)

* Upgrade to Active Directory integration services.

**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.


  1. Various 900.xx, 976, and busy hang fixes
  2. Various translation enhancements
  3. Various security fixes
  4. Various performance enhancements
  5. Various Network and SNMP fixes
  6. Sleep button press improvement




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Firmware update recommendations


Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

If your printer is ... And... Then...
At the latest firmware level described in this article... Example. You are experiencing an issue with the device Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function not identified in this article...

Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.

If printer firmware (Base) code ≤ .P231 and Engine code ≤ .E410

You are experiencing an issue with the device, or you would like to possibly enhance product functionality... Reference the Release Notes in an attempt to identify your issue, or continue to Step 2.


Step 2: Download and update printer firmware. See Firmware Availability above.

After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below


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 Other .FLS file update methods  


Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 


Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded web server.
USB utility Click here for detailed steps. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive

Not supported at this time. (5/1/2013)

Click here for recovery information if you have already attempted utilizing this update method.

A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
Click here for detailed steps. Macintosh users



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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.

Look for the code level under “Device Information”. 


Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.

Click on Reports.

4 Click on Device Information.

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Contact Lexmark

Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the computer and printer for over-the-phone diagnostic purposes.

Please enter the email address you would like to send a copy of this page to.