How to Restore the 25XX Series Dot Matrix Printers to the Factory Defaults

Document ID:HO3287
 
01/08/13 Properties  

Problem

Unable to print; Top of form incorrect; Cannot align margins; Cannot configure; Cannot set up; Unable to set macro 

Environment

How to reset the printer; How to reset to factory defaults; How to reconfigure the printer

Solution

Overview 


The procedure below resets all current existing configuration settings.  Perform this procedure only if strictly necessary.   


Before you begin


As a precautionary measure, print the printer settings page  or export the printer/INA (internal network adapter) settings via the printer's web page. This will provide you with reconfiguration information.  Click here to access the full User's Guide for this printer.     


Procedure:  Restoring the Printer Default Settings


    1. Make sure the ribbon cartridge is installed and paper is loaded.
    2. Turn the printer Off. NOTE: Use the Start/Stop button for this purpose.
    3. Open the ribbon access cover.
    4. Manually slide the printhead carriage all the way to the left until it stops.  
    5. Close the ribbon access cover.
    6. Press and hold the Tear Off and Load/Unload buttons.  NOTE: Orange power LED should be visible.
    7. With the buttons held down, simultaneously turn the printer On. NOTE: Use the Start/Stop button for this purpose.
    8. Release the buttons after observing printhead movement.

      NOTE:
        You will see the control panel lights blink several times before the printhead moves one last time.  

 

Still Need Help? 


Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support you will need to know your printer model type and serial number.
Please call from near the printer in case the technician asks you to perform a task involving the printer.  

 

Note

US factory defaults are recognized by code page, character set, and form length settings with corresponding values of 437, 1, and 11 inches in that order. 



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