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Windows Server 2012 R2 Message, 'Printer settings could not be saved. This operation is not supported' Displays when Attempting to Change Driver

Document ID:SO8278

Usergroup :External


What you will see

The error message, "Printer settings could not be saved. This operation is not supported." displays after attempting to change a driver on a Windows Server 2012 R2 print server.




Suggested remedy

Unshare the printer to allow you to change the driver associated with a particular printer.

To do this:

  1. Click the Settings > Control Panel > Administrative tools > Print Management shortcut.
  2. Right-click on the printer and then click Properties.
  3. Click on the Sharing tab and uncheck the Share this printer box.
  4. Click Apply.
  5. Change the driver.
  6. Re-share the printer.




It is not possible to switch drivers while the printer is shared.



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