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Optra E Series: Ready light blinking - Software Service Error Code

Document ID:SO1657

Usergroup :External
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Problem

Software Service error code; Ready light blinking; Service error code; Secondary error code

Environment

A Software Service error code can be caused by either the software or the hardware.

Solution


 To correct the error code:

  1. Turn the printer off.

  2. Reboot the computer.

  3. Turn the printer back on.

  4. Try a different parallel cable.

  5. Reinstall the printer drivers.

Note: If these steps fail to correct the error, the printer has a hardware failure and will require service.  If the secondary error code is not the Ready light blinking, consult this document .


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