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EC4.05 'Base=.P439, Engine=.E402' Firmware Release Notes and Firmware Availability for the Lexmark CX310, CX410, and CX510 MFPs (June '14)

Document ID:RE192
 
07/31/14 Properties  

Problem

Firmware fixes

Solution

Firmware release notes (June 2014)

Version and download file information

Firmware updates enhance the performance of existing features, add new features, and/or address issues found in our product(s).

 Printer Download File Filename(s) Latest Firmware Code Level
  • CX310
  • CX410
  • CX510 (dhe)
  • XC2132
Printer File Name (.fls)
CX310 LW40.GM2.P439.gem24gr.FDN.VY.E402.armvye_dbg.fls
CX410

LW40.GM4.P439.gem43gr.FDN.VY.E402.armvye_dbg.fls

CX510 and XC2132

LW40.GM7.P439.gem70gr.FDN.VY.E402.armvye_dbg.fls

 

  • Or Lexmark_CX###_P###_FWUpdate.exe (This executable automates the firmware flash procedure; this utility requires an active network connection and Windows operating system.)
Printer Revisions (Base):
  • CX310: LW40.GM2.P439
  • CX410/CX510: LW40.GMx( x- 4 & 7).P439

Engine Revision: .E402 

x = 4, 7 or 4", 7" (101.6, 177.8mm) e-Task touch screen models

NOTE: Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, and materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be affected.

 

Contents

  

Firmware availability

Models
Firmware file
Standard base models

 

Printer Click for firmware
CX310


Lexmark CX310.zip

CX410


Lexmark CX410.zip

CX510 and XC2132


Lexmark CX510.zip

.FLS only


.See update methods below for firmware update instructions.

Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.

 

DLE*-equipped models:
  • Font or barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulator 

 

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Current EC4.05 Release Notes  (.P439)

Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 (.P436) firmware

 

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Release history 

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

EC4 release notes (May 2014)

Base: LW40.GMx.P436 (x - 2, 4, 7" screen)


Functional Enhancements:

  • Added AccuRead OCR as a licensed firmware option
  • Integrated OCR/MRC/Secure/PDF-A options into all device scan workflows
  • Added PDF A/1b capability
  • Increased Address Book & Internal Accounts entries from 250 to 750
  • Added Lexmark Mobile Direct support
  • Made several enhancements in VCC (Configuration Files) support
  • Added ability to select multiple shortcuts in E-mail Shortcuts workflow
  • Improved Managed Print Services data tracking capabilities
  • Allow applications to support background processing to free the operator panel for concurrent functionality (eTask models only)
  • Updated pre-installed Forms and Favorites app to version 4.1.1 (for 7" & 10" op panels) and version 3.1.0 (for 4.3" op panels) (eTask models only)
  • Updated pre-installed Scan to Network app to version 4.3.15 (eTask models only)
  • Updated pre-installed Card Copy app to version 2.10.2 (eTask models only)
  • Updated pre-installed Multi Send app to version 2.6.2 (7" & 10" eTask models only)
  • Updated pre-installed My Shortcut app to version 1.5.7 (eTask models only)


Field Issues, Fixes and Other Improvements:

  • Addressed the OpenSSL Security issue: TLS heartbeat read overrun (CVE-2014-0160)
  • Addressed an issue that could cause devices to drop off the network when waking from sleep mode
  • Allow user to continue to the Ready state when unsupported supplies are installed (but still does not allow user to print with unsupported supplies)
  • Made various user interface improvements on the operator panel/screen
  • Made minor enhancements to the EWS (embedded web server) interface
  • Addressed several issues that could lead to diverse 900.xx errors (e.g., 900.00, 900.12, 900.30, 900.36, 900.40, 900.43, 900.46, 900.70, 900.80 & & 900.81 errors)
  • Fixed some issues of devices not printing correct output with certain PCL5 & PCL-XL print jobs
  • Fixed some issues of devices printing incorrect output or error pages with certain PDF or Postscript print jobs
  • Addressed multiple translation issues
  • Addressed some SNMP inconsistencies
  • Improved memory management in specific low memory conditions
  • Addressed some minor issues with the Device Statistics page
  • Addressed some minor issues with the Job Accounting log
  • Addressed some issues that could lead to the device hanging intermittently
  • Addressed an issue that could lead to a hang when printing from USB thumbdrive
  • Fixed a minor tray-linking issue
  • Made accessibility updates
  • Extended GARP/ARP Probe support
  • Fixed a wireless connection issue when using 802.1x and PEAP authentication
  • Enhanced support for OMNIKEY 5427 badge readers
  • Removed the "Enable Time to Hibernate" screen from the Initial Setup process
  • Changed default Hibernate setting from "Disabled" to "3 days" for certification purposes (Note that "Hibernate on Connection" default setting is still "Do Not Hibernate.")
  • Changed default Sleep timeout to 20 minutes (for certification purposes)
  • Made various eSF framework enhancements (eTask models only)
  • Made Solutions SDK enhancements (eTask models only)
  • Addressed minor text alignment issues with LDD scripts and eSF apps (eTask models only)
  • Allow fax footer to include "Print Time" or "Receive Time" of fax (based on an EWS setting)
  • Added multiple enhancements to aid in resolving customer fax issues
  • Addressed several fax-related issues
  • Addressed several FoIP (Fax over IP) issues
  • Fixed an issue in which a scan profile with MRC compression would use JPEG compression instead
  • Addressed an issue in which some Scan-to-Email default settings could change when choosing an email address from an LDAP server
  • Resolved some scan-related issues when using Image Capture
  • Addressed an issue that prevented EdgeErase function from working properly
  • Addressed an issue in which a Scan-to-FTP PDF file resulted in an "insufficient data for an image" when attempting to open the file
  • Improved the usability of the EWS shortcuts
  • Addressed an issue in which a user could not cancel a large scan-to job when using an app on a low-memory device
  • Added DisplayName attribute to LDAP support
  • Addressed an issue in which some 7" LCDs on older devices upgraded to P3xx firmware could see minor temporary flicker when coming out of sleep mode

Field Service related enhancements:

  • Made error logging improvements in device history pages and event log
  • Added support for GZIP Log link from EWS SE page on non-disk models
  • Corrected an issue in which the device page count could increment incorrectly when replacing system cards and then rebooting directly into the Diagnostics menu

Engine: FDN.VY.E402 (Changes in Printer Firmware since FDN.VY.E305 and .E306)

Field Issues and Fixes

  • Fixed an issue causing 32.52 cartridge errors (.E402)
  • Fixed an issue causing 600 DPI calibration failure due to banding (.E401)
  • Fixed 914.81 engine errors related to new supplies security enhancements (.E401)
  • Fixed 913.11 engine errors after watchdog resets (.E401)
  • Added ability to read ITU rev counts via postscript command (.E400)
  • Fixed a bug causing bad fusegrade (.E400)
  • 2nd transfer turn-on is now controlled by the image position, rather than the paper position (.E400)
  • Added extra debug to attempt to trap 32.52 unsupported cartridge errors (.E400)
  • Implemented fan "kick start" algorithm to help avoid fan stall errors when possible (.E400)

 

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EC3 BASE: LW30.GMx.P328 (.P329)   

Specific to .P329 (CX410 - LW30.GM4.P329 and CX510 - LW30.GM7.P329):

  • The built-in Scan To Network (Basic) app is updated to Version 4.1.20 to improve MRC-compression functionality. 
  • Addressed an issue that prevented you from canceling a large scan-to job when using an app on a low-memory device
  • Addressed an issue where the MRC compression setting in apps does not override current MRC compression setting in the device 

.P328 Functional Enhancements (Added or Improved)

NOTE: .P328 firmware modifications are also included in .P329.

  1. Energy savings with Blue Angel (RAL-UZ171) and ENERGYSTAR V2.0 compliancy
  2. Windows Server 2012 support
  3. 802.1x EAP outer identity
  4. Made auto-reboot-after-900-error an auto continuable Intervention Request (IR)
  5. Setting to disable Tray Linking even when media type/media size matches
  6. Added MRC compression option for PDF output. (hard disk required)
  7. Added support for TIFF JPEG compression
  8. Added a user interface in the embedded web server for the RGB Color Replacement function
  9. Made Active Directory auto configuration improvements. (e-Task (e) models only)
  10. Included U.S. English keyboard in touchscreen keyboard toggle selection for DBCS languages. (e-Task (e) models only)
  11. Updated the versions of the pre-installed apps for eTask models: Scan to Network, Background and Idle Screen, Card Copy, Multisend (hard disk required)
  12. Fax support:
  • Created a Fax compatibility mode (reset basic fax settings)
  • Added function access controls (FAC) in embedded Web server for Fax or Held fax Jobs on devices with 2.4" panels.
  • Updated to latest Conexant patch for improved fax reliability
  • Fax ID to equal Fax Number
  • Separated Caller ID from other line monitoring features
  • Moved "Restore Fax settings to Factory Defaults" to User menu
  1. Service/Support/Diagnosis:
  • Simplified the UICC EEprom field update method by creating a single common flash file
  • Method to automatically capture log files to a USB flash drive upon device reboot
  • New link to Event Log Summary report via device's Reports menu
  1. Virtual Configuration Center (VCC):
  • Keys added for Toner level behavior, Raw print port, Hostname Resolution using DNS, Enable/disable disk encryption, and “SNMP Only” for supply alert options
  • Error messages are now returned by VCC Web Service
  • Importation and exportation of VCC settings in Spanish
  • Change to allow VCC to set netapps passwords without error
  • New capability to Import / Export certificates via VCC. *(Incompatible with earlier versions of firmware)

 

Field Issues, Fixes and Other Improvements

Messages/Errors

  1. Addressed several issues that could lead to diverse 900.xx errors, e.g., 900.00, 900.30, 900.32, 900.40, 900.43, 900.52, 900.57 & 900.77 errors
  2. Addressed an issue that could lead to a 976 Service Network Software error
  3. (FAX) Fixed false fax intervention request for 'line in wrong jack' message
  4. (FAX) Addressed an issue in which the "No analog line connected" message appears in spite of Line Features being disabled
  5. (FAX) Fixed JBIG2 being negotiated in error for driver to fax

Network/ Security

  1. Addressed an issue in which the device awakes from sleep should the TCP port 9100 be opened
  2. Made change to allow first character of Hostname to be numeric
  3. Addressed connection delays associated with DNS lookup while using Active Directory (e-Task models only)
  4. Improved support for multi-domain Active Directory environments (e-Task models only)
  5. Improved wireless performance in weak signal environments
  6. Provided a 802.1x fix needed when authenticating with Windows Server 2008 or Windows Server 2012
  7. Improved Active Directory domain join process (e-Task models only)
  8. Improved error handling when using Kerberos
  9. Improved the Omnikey Reader 5427CK performance
  10. Added support for the Identive Cloud 2700 card reader
  11. Added function access controls for Fax or Held Fax Jobs via EWS
  12. Fixed network share discovery using net BIOS.
  13. Added SNMP OID for the Asset Tag setting

User Control

  1. Improved user interface for factory reset and wiping operations
  2. Made improvements to the "Wipe All" setting function
  3. Made various user interface improvements on the operator panel/screen
  4. Provided a fix for a condition that prevented locking 'OriginalMediaSize' for ScanUIPrompt
  5. Addressed an issue in which the icons on the touchscreen are inadvertently rearranged (e-Task models only)
  6. Addressed multiple translation issues
  7. User enhancements made to the embedded Web server (EWS)
  8. Made change to show the percentage information when hovering with the mouse over supply level bars on the EWS
  9. Fixed an issue that caused the EWS to load slowly

Scan to (eSF App/Solutions, Copy, Email, PC, Fax, Network Folder)

  1. Fixed email (gmail) functionality that stops working when MFPUsage is configured
  2. Addressed a condition in which using the BadgeAuth eSF app could lead to a screen lock up. (eTask models only)
  3. Made interface changes to improve the efficiency of the Downtime Reports app.
  4. Addressed an issue in which the device would hang temporarily when pressing the Logout button on the Document Workflow screen. (eTask models only) 
  5. Fixed USDA (SNF) Scan to Home directory with Kerberos
  6. Fixed an issue where ComboPrompt does not display properly on LDSS Print app (eTask models only)
  7. Provided a fix for Black rectangles showing on screen of LDD workflows (eTask models only)
  8. Made various eSF framework enhancements (e-Task models only)
  9. Added JFIF header support to eSF image file support (e-Task models only)
  10. Fixed an app (eSF) interface issue in which saved shortcut settings to overridden workflows were not getting displayed in the workflow screen (eTask models only)
  11. Made improvements in LDAP addressbook lookup
  12. Provided a fix for Scan to Network Folder with Distributed File System (DFS) shares
  13. Addressed issue that could lead to faint thin artifacts at the bottom of copy output
  14. Addressed an issue leading to black edges appearing on edge to edge scans
  15. Added capability to Scan to Mac OSX guest share
  16. Added function access controls for Fax or Held Fax Jobs via EWS

Other Software/Device Functionality

  1. Corrected a minor fax job log issue
  2. Addressed various Job Accounting Log issues
  3. Fixed an issue causing printer jams on duplex letterhead job
  4. Addressed some issues that could lead to the device hanging intermittently
  5. The maximum sleep timeouts have been reduced to meet Blue Angel requirements
  6. Added targeted print performance improvements
  7. Fixed a Postscript error issue when trying to read AppSocket data with Remote Management set as Basic or Disabled
  8. Addressed some minor barcode bitmap font issues
  9. Addressed an issue in which the device with the FormsMerge DLE installed was randomly disabling the Forms Filter
  10. Fixed a “resetting the printer” hang when canceling a forms job. (requires DLE installed)
  11. Provided a fix for slow printing in FMBC with OFIS+AS400. (requires DLE installed)

 

ENGINE: FDN.VY.E305 (E306) 

Specific to .E306 (CX410 and CX510 and their derivatives)

  • Fixed an occurrence of a 913.11 error

.E305 Functional Enhancements:

  • Reduced energy consumption of the device when in sleep mode
  • Improvement in throughput performance when picking from Tray 3 or Tray 4
  • Unsupported supply algorithm updated

Field Issues and Fixes:

  • Fixed a particular fusegrade issue
  • Fixed issue that could affect toner darkness in all colors
  • Fixed some occurrences of the following errors: 913.44, 914.69, 913.11
  • Fixed an occurrence of a busy hang
  • This corrected an image placement error when printing on media much narrower than letter/A4; the worse case was A6 media, which was shifted by as much as 1.5mm to the right of the intended location.
  • Improved toner usage estimation in the lightest print darkness settings
  • Fix for narrow media algorithm during large batch jobs and very specific timings

 

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EC2 Release Notes (May '13)

  • Printer Revision: LW1.GMx.P231
  • Engine Revision: FDN.VY.E113
  • Network Revision: NW1.VY.N231

 

  1. Added new 2013 Energy Savings requirements to lower power consumption
  2. Added UI Panel Off setting / Web setting when receiving jobs
  3. Added support for the Lexmark Secure Content Monitor application
  4. Added Address Book support with use of certain Solution's Apps
  5. Added object-based toner density
  6. Added ability to display extra license info on EWS
  7. Added walk-up ability to capture device debug logs
  8. Added Auto color/mono detection for scan and copy jobs
  9. Added ability to enable/disable EEE (Energy Efficient Ethernet)
  10. Added AirPrint Certification
  11. Improved paper jam workflow on various models (2.4" display)
  12. Improved Job Accounting
  13. Improved auditing of scan jobs
  14. Improved printing performance with certain jobs
  15. Improved compatibility with certain 3rd-party servers
  16. Improved compatibility for FoIP – Fax over IP
  17. Improved customer experience for 200.05/202.32 paper jams
  18. Enabled ability to print from SharePoint
  19. RGB replacement
  20. Changes were made to allow Lexmark touchscreen MFPs to correctly display right-to-left and complex languages like Hebrew, Arabic, and Thai.
  21. Changed messaging to instruct removal of the tray above the indicated options (tray, duplexer) jam source
  22. Changed behavior of fuser/maintenance kit to allow continuable stop with 80.3x message alerts
  23. 508 Op-Panel Magnification
  24. 508 color inversion on screen
  25. Enhanced Imaging Unit and Fuser Messaging on the Printer Menus Page and under the Device Stats Page via the Embedded Web Server
  26. Added calibration to allow broader electronics manufacturing tolerances (.E113)*

* Engine; AirPrint and the AirPrint Logo are trademarks of Apple Inc.

Field Issues and Fixes

  • Various 900.xx, 976, and busy hang fixes
  • Various translation enhancements
  • Various security fixes
  • Various performance enhancements
  • Various Network and SNMP fixes

 



EC1 Release Notes (Dec. '12)

  • Printer Revision: LW1.GM.P132
    • LW1.VY.P132 (CX510)
  • Engine Revision: FDN.VY.E110
  • Network Revision: NW1.VY.N132

Functional Enhancements and Fixes (Base and Engine combined)
 

  1. Added Event Log summary report (Configuration menu)
  2. Added Safe Mode setting (Configuration menu)
  3. Added wireless setup wizard for help installing devices equipped with a wireless option card
  4. Upgrade to Active Directory (v7) integration services
  5. Non-Lexmark Return Program (NLRP) messaging for supplies
  6. Common Criteria changes.

 

Fixes

  1. Various 900.xx, 976, and busy hang fixes (913.11,914.78,912.44,913.44)
  2. 200.05 error fixes
  3. 88.38 error fixes
  4. Low Volt power supply service error 126.01
  5. Various translation enhancements
  6. Various security fixes
  7. Various performance enhancements
  8. Various Network and SNMP fixes
  9. Various wireless network adapter enhancements
  10. Sleep button press improvement
  11. 1200 DPI fine line improvements
  12. Black only output improvements
  13. Improved fuse grade
  14. System Timeout fixes
  15. Supply reporting fixes associated with waste toner bottle not being installed
  16. Print quality improvements
  17. Paper feed reliability with heavy media from optional input sources
  18. Increase device reboot frequency with Intervention Requested (IR) messages on the printer  (910, 911, 912, 913, 914, 915, 916, 917, 918, 919 errors)

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Firmware update recommendations

 

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.  

If your printer is ... And... Then...
At the latest firmware level described in this article... Example only. You are experiencing an issue with the device Stop here, and contact Lexmark Technical Support.
Specific to a DLE or other function not identified in this article...

Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.

If printer firmware (Base) code ≤ .P328 (9) and Engine code ≤ .E305 (6)

You are experiencing an issue with the device, or you would like to possibly enhance product functionality... Reference the Release Notes  to attempt to identify your issue, or continue to Step 2.

  

Step 2: Download and update printer firmware. See Firmware Availability above.

After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below.

 

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 Other .FLS file update methods  

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process. 
 

Firmware Flash Methods (.fls file extensions)
Information Recommended Use
Embedded Web Server (EWS Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware. You have network access to the printer's embedded web server.
USB utility Click here for detailed steps. Seldom used, but a good alternative flash method for USB-attached printers
USB thumb drive

Click here for recovery information if you have trouble  utilizing this update method.

A standalone printer  without computer access
FTP Click here for detailed steps. No HTTP (EWS) access and no access to a Microsoft Windows-based computer
MarkVision Professional or the latest MarkVision Enterprise Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads. Large printer fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. Macintosh users

 

 

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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

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Contact Lexmark

If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

 

 



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