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How to Update Printer Base Code on a Locally Attached Printer

Document ID:HO569

Usergroup :External
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Problem

updating code; updating firmware; flashing code; updating base code; firmware; base code; flashing printer

Environment

How to update printer base code on a locally attached printer; Microsoft Windows 2000 Advanced Server; Microsoft Windows 2000; Microsoft Windows 3.1x; Microsoft Windows 95; Microsoft Windows 98; Microsoft Windows Me; Microsoft Windows NT 3.5x; Microsoft Windows NT 4; Microsoft Windows XP

Solution

This document explains how to upgrade the base code on a locally-attached laser printer over parallel, serial and USB ports. A full list of products with a flashable base code is provided below. These instructions assume the necessary firmware files have already been downloaded and expanded.
Flash memory is a type of ROM (read-only memory) that can be electronically erased and reprogrammed. These procedures reprogram the flash memory that contains firmware responsible for operating the printer's various internal systems. When the flash memory on your printer's controller card is reprogrammed, the old firmware is overwritten and replaced with the upgraded version. Note: When the printer's controller code has been reprogrammed, all of your printer's settings should be saved automatically; however, this does not always happen. You should make sure that you have an up-to-date printer menu settings page printed before starting the procedure for purposes of comparison.
Important! While the code is being updated, be sure not to turn the printer off!

Parallel connected printers:
From a Windows 95,98, ME, NT 3.51, NT 4.0, 2000 or XP workstation, the printer's base code can be updated from a command prompt (or MS-DOS prompt). To update the code:

  1. Download the correct base code file to your computer.

  2. Unzip or extract the base code package.

  3. Determine which file corresponds to your printer. (View the README.TXT file included with the base code.)

  4. Open a Command Prompt.

  5. Switch to the directory that contains the basecode file.

  6. Copy the file to the PC's parallel port by typing copy /b lpt1 and pressing ENTER.
     For example: c:\>copy /b 542022.fls lpt1  (This example assumes the printer is connected to parallel port LPT1.)

  7. The operator panel will post a BUSY condition for the printer, along with the message DO NOT POWER OFF.

  8. Once the base code has been updated, close the command prompt by typing exit and pressing ENTER.

  9. Print a menu settings page to verify that the code update was successful.
            

Serial connected printers:
From a Windows 95,98, ME, NT 3.51, NT 4.0, 2000 or XP workstation, the printer's base code can be updated from a command prompt (or MS-DOS
prompt). Use the following steps to update the base code:

  1. Download the correct base code file to your computer.

  2. Unzip or extract the base code package.

  3. Determine which file corresponds to your printer. (View the README file included with the base code.)

  4. Open a Command Prompt.

  5. Switch to the directory that contains the basecode file.

  6. Copy the file to the PC's serial port by typing copy /b com1 and pressing ENTER.
    Example: c:\>copy 542022.fls /b com1  (This example assumes the printer is connected to serial port COM1.)

  7. The operator panel will post a BUSY condition for the printer, along with the message DO NOT POWER OFF.

  8. Once the base code has been updated, close the command prompt by typing exit and pressing ENTER.

  9. Print a menu settings page to verify that the code update was successful.
            

USB connected printers:
From a Windows 95,98,ME,NT,2000 or XP workstation, the printer's base code can be updated using a USB utility. To update the code:   

  1. Download the USBSend utility from the Lexmark FTP Site at ftp://ftp.lexmark.com/lexmark_utilities/USB/. (Look for USB tools.exe.)

  2. From the USB tools.exe package, extract the USBFlash.exe utility.

  3. Download the correct base code file to your computer.

  4. Unzip or extract the base code package.

  5. Determine which file corresponds to your printer. (View the README.TXT file included with the base code.)

  6. Open the USBFlash.exe utility.

  7. Enter the name of the base code file in the ENTER FILE NAME TO FLASH PRINTER box.

  8. Select the appropriate printer from the SELECT PRINTER FROM LIST list.

  9. Click on the START button. The file will begin copying.

  10. The operator panel will post a BUSY condition for the printer, along with the message DO NOT POWER OFF.

  11. Once the base code has been updated, close the USBFlash utility by choosing File, Exit.

  12. Print a menu settings page to verify that the code update was successful.        

Products that support flashable base code
The following printers support flashable base code:

  • Lexmark C750,C910
     

  • Lexmark T520,T522,T620,T622
     

Locating base code
Please note that Lexmark only recommends updating printer base code when you have been instructed to do so by a Lexmark technician. Printer base code can be found on the Lexmark web site at http://support.lexmark.com/printerfirmware. A key code is required to download the appropriate base code revision for a printer. To obtain a key code, please contact your next level of support.


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