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How to Identify Installed Apps and Export Configuration Settings on the Lexmark CS, CX, XC, XS Series Printers and MFPS

Document ID:HO4031

Usergroup :External
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Solution

Affected Products:

Single-Function: C4140, C6160, CS720, CS725, CS727, CS728, CS820, CS921, CS923, CS927

Multifunction: CX725, CX727, CX820, CX825, CX860, CX920, CX921, CX922, CX923, CX924, CX927, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163, XC9225, XC9235, XC9245, XC9255, XC9265

 

Issue Description:

Follow these steps from the printer web page (http://printer's_IP_Address) to: 

  • Identify all apps that are both pre-installed at the factory or purchased and deployed using various methods.
  • Capture all configuration settings for apps, e-mail, fax, copy, print, network, and security functions.
  • Capture all user-defined shortcuts, profiles and destinations. 

 

Solution:

  1. Identify installed apps. Click on Apps.

     

  2. Take note of ALL installed Apps listed below Installed Apps. Alternately, you can also click on Installed Apps to see an icon representation. 

     

  3. Backing up configuration settings. Click Export Configuration > All Settings.

     

  4. Select Save File, click OK.

     

  5. File contents should include:
    • bundle
    • contactmanager
    • esf_settings
    • security settings
    • shortcuts.ucf

       

 

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)
  • Printer serial number

 



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