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General FAQS for the Lexmark CS331, CS431, CX331, CX431, C2326, C3224, C3326, C3426, MC3224, MC3326, MC3426 and XC2326 Devices

Document ID:FA1292

Usergroup :External
02/03/21 Properties  


Affected Products:

Single-Function: CS331, CS431, C2326, C3224, C3326 and C3426

Multifunction: CX331, CX431, MC3224, MC3326, MC3426 and XC2326


Who's this for?

This article was created to provide customers with some of the frequently asked questions that were identified during development and testing cycles.


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Frequently Asked Questions:

Description (Symptom)

KB Article

Where can I find my printer's device information (eg., Model Type, TLI, Serial Number label)?


How do I determine if the printer is 110 or 220 volts? FA1291
Why is the waste toner bottle already showing full even if it is newly installed? SO8818
My printer continuously prints an A6 sized paper and does not notify me that the bin is already full. SO8828
How can I fix the printer front door after it gets stuck? SO8825
I accidentally opened the front door while the tray is extended. SO8825
My Printer posts a "Load Paper" message even if there is paper inside the tray? SO8814
Why does my printer jam when feeding an envelope on the manual feed during printing? FA1288
Why can't I leave any paper in the manual feed when the printer is printing? FA1288
My Printer is not able to go to the "Ready" state. FA1293
I'm not able to fully pull out the Cartridge tray when replacing toner cartridge. SO8819
When I print using labels, smudges or smears appear on the page. SO8817


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